Hi there.
I installed an ownCloud server for my client since 3-4 months now.
There is about 44 people using it in production.
I have some troubles, one in particular.
About 10 on 44 people have this issue and it’s really weird. Some people have it sometimes, some never, some every day…
Steps to reproduce
- Create a folder structure with an account (admin)
- Share some folders with read/write rights to other accounts (users)
- Using the web interface, a user clicks on the “+” icon to create a new subfolder on the shared folder. He has proper rights to do this.
Expected behaviour
A submenu should open and he should be able to create a new subfolder
Actual behaviour
He is redirected to the site index. No error message. Nothing related to this in logs.
Server configuration
Operating system: Debian 9.7
Web server: Apache 2.4.25
Database: MariaDB 15.1 Distrib 10.1.37
PHP version: 7.1.26-1
ownCloud version: (see ownCloud admin page) 10.0.10 (stable)
Updated from an older ownCloud or fresh install: Fresh install (installed at 10.0.x then updated once)
Where did you install ownCloud from: Tar.bz2 (recommended method)
Signing status (ownCloud 9.0 and above): No signing
The content of config/config.php:
{
"basic": {
"license key": "***REMOVED SENSITIVE VALUE***",
"date": "Wed, 13 Feb 2019 10:57:21 +0000",
"ownCloud version": "10.0.10.4",
"ownCloud version string": "10.0.10",
"ownCloud edition": "Community",
"server OS": "Linux",
"server OS version": "Linux foo.center 4.9.0-8-amd64 #1 SMP Debian 4.9.110-3+deb9u6 (2018-10-08) x86_64",
"server SAPI": "apache2handler",
"webserver version": "Apache",
"hostname": "***REMOVED SENSITIVE VALUE***r",
"logged-in user": "***REMOVED SENSITIVE VALUE***"
},
"stats": {
"users": {
"Database": {
"count": 44,
"seen": 44,
"logged in (30 days)": 42
}
},
"groups": {
"OC\\Group\\Database": 7
}
},
"config": {
"instanceid": "oc3lygj8n2wf",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "\/var\/www\/owncloud\/data",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "10.0.10.4",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "localhost",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"logtimezone": "Europe\/Paris",
"installed": true,
"default_language": "fr_FR",
"defaultapp": "files",
"allow_user_to_change_display_name": false,
"maintenance": false,
"enable_certificate_management": false,
"redis": {
"host": "localhost",
"port": 6379,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***",
"dbindex": 0
},
"filelocking.enabled": true,
"cache_path": "",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"preview_libreoffice_path": "\/usr\/bin\/libreoffice",
"enabledPreviewProviders": [
"OC\\Preview\\PNG",
"OC\\Preview\\JPEG",
"OC\\Preview\\GIF",
"OC\\Preview\\BMP",
"OC\\Preview\\XBitmap",
"OC\\Preview\\MP3",
"OC\\Preview\\TXT",
"OC\\Preview\\MarkDown",
"OC\\Preview\\PDF",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\MSOffice2003",
"OC\\Preview\\MSOffice2007",
"OC\\Preview\\MSOfficeDoc",
"OC\\Preview\\Photoshop",
"OC\\Preview\\Illustrator"
],
"integrity.ignore.missing.app.signature": [
"customtheme"
],
"apps_paths": [
{
"path": "\/var\/www\/owncloud\/apps",
"url": "\/apps",
"writable": true
},
{
"path": "\/var\/www\/owncloud\/apps-external",
"url": "\/apps-external",
"writable": true
}
],
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_smtpsecure": "tls",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtpport": "587",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"loglevel": 2
},
"integritychecker": {
"passing": true,
"enabled": true,
"result": []
},
"core": {
"backgroundjobs_mode": "cron",
"installedat": "1532898365.6942",
"lastcron": "1550054703",
"lastupdateResult": "[]",
"lastupdatedat": "1550055175",
"public_files": "files_sharing\/public.php",
"public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
"shareapi_allow_group_sharing": "yes",
"shareapi_allow_links": "yes",
"shareapi_allow_mail_notification": "yes",
"shareapi_allow_public_notification": "yes",
"shareapi_allow_resharing": "yes",
"shareapi_auto_accept_share": "yes",
"shareapi_default_expire_date": "no",
"shareapi_default_permissions": "1",
"shareapi_enabled": "yes",
"shareapi_exclude_groups": "yes",
"shareapi_exclude_groups_list": "[\"clubs\",\"check\",\"prob\",\"medias\"]",
"umgmt_send_email": "false",
"umgmt_set_password": "***REMOVED SENSITIVE VALUE***",
"umgmt_show_email": "true",
"umgmt_show_is_enabled": "false",
"umgmt_show_last_login": "true",
"umgmt_show_storage_location": "false",
"vendor": "owncloud"
},
}
List of activated apps:
Enabled:
- activity: 2.4.1
- comments: 0.3.0
- configreport: 0.1.1
- dav: 0.4.0
- federatedfilesharing: 0.3.1
- federation: 0.1.0
- files: 1.5.1
- files_antivirus: 0.14.0
- files_clipboard: 0.7.1
- files_external: 0.7.1
- files_pdfviewer: 0.10.0
- files_sharing: 0.11.0
- files_trashbin: 0.9.1
- files_versions: 1.3.0
- files_videoplayer: 0.9.8
- firstrunwizard: 1.1
- gallery: 16.1.1
- customtheme: 1.0.0
- market: 0.3.0
- notifications: 0.3.5
- provisioning_api: 0.5.0
- systemtags: 0.3.0
- updatenotification: 0.2.1
Disabled:
- encryption
- external
- user_external
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: none
Client configuration
Browser: Firefox, Chrome, Safari…
Operating system: Windows, OS X…