Update from 7 to 9.1 - You don't have permission to upload or create files here

update
help

#1

### Steps to reproduce
1. manual update procedure:
owncloud-7.0.5.zip
owncloud-8.0.0.zip
owncloud-8.1.0.zip
owncloud-8.2.0.zip
owncloud-9.0.0.zip
owncloud-9.0.3.zip
owncloud-9.1.0.zip

### Expected behaviour
Uploading files

### Actual behaviour
Login with existing or NEW user:
"You don't have permission to upload or create files here"

### Server configuration
Operating system: RHEL 6.8 with SCL

Web server: Apache 2.4

Database: Oracle v5.5

PHP version: php55 (with all required modules)

ownCloud version: (9.1.0.15)

Updated from an older ownCloud or fresh install: Updated from v7

Where did you install ownCloud from: manual installation

Signing status (ownCloud 9.0 and above):


Login as admin user into your ownCloud and access http://example.com/index.php/settings/integrity/failed paste the results here.
"No errors have been found."

List of activated apps:
Enabled:
- activity: 2.3.2
- comments: 0.3.0
- dav: 0.2.5
- federatedfilesharing: 0.3.0
- federation: 0.1.0
- files: 1.5.1
- files_pdfviewer: 0.8.1
- files_sharing: 0.10.0
- files_texteditor: 2.1
- files_trashbin: 0.9.0
- files_versions: 1.3.0
- files_videoplayer: 0.9.8
- firstrunwizard: 1.1
- gallery: 15.0.0
- notifications: 0.3.0
- provisioning_api: 0.5.0
- systemtags: 0.3.0
- templateeditor: 0.1
- updatenotification: 0.2.1
Disabled:
- encryption
- external
- files_antivirus
- files_external
- user_external
- user_ldap

The content of config/config.php:
{
"system": {
"instanceid": "REMOVED SENSITIVE VALUE",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"owncloud.example.com"
],
"datadirectory": "\/var\/www\/html\/owncloud\/data",
"overwrite.cli.url": "https:\/\/owncloud.example.com",
"dbtype": "mysql",
"version": "9.1.0.15",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "REMOVED SENSITIVE VALUE",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"theme": "our-own-custom-theme",
"defaultapp": "files",
"skeletondirectory": "",
"mail_domain": "example.com",
"mail_from_address": "info",
"overwritehost": "owncloud.example.com",
"overwriteprotocol": "https",
"has_internet_connection": false,
"check_for_working_webdav": false,
"appstoreenabled": false,
"mail_smtpmode": "smtp",
"mail_smtphost": "REMOVED SENSITIVE VALUE",
"mail_smtpport": "25",
"maintenance": false,
"loglevel": 2,
"trashbin_retention_obligation": "auto",
"htaccess.RewriteBase": "\/"
}
}

Are you using external storage, if yes which one: local/smb/sftp/...
NO

Are you using encryption: yes/no
NO

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
NO

Client configuration

Browser:
Firefox 45+

Operating system:
Ubuntu 14+

Logs

Web server error log

Shows nothing specific to this error

ownCloud log (data/owncloud.log)

{"reqId":"V8P7YDRb0oj8e@IwmedCZgAAAAc","remoteAddr":"xxx.xxx.xxx.xxx","app":"no app in context","message":"CSRF check failed","level":0,"time":"2016-08-29T09:07:44+00:00","method":"POST","url":"\/index.php\/login","user":"--"}
{"reqId":"V8aCFfYV-1ffsmD2z6LjbAAAAAA","remoteAddr":"xxx.xxx.xxx.xxx","app":"files","message":"Exception: {\"Exception\":\"BadMethodCallException\",\"Message\":\"Not in batch\",\"Code\":0,\"Trace\":\"#0 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/Files\/Utils\/Scanner.php(143): OC\Files\Cache\Propagator->commitBatch()\n#1 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/apps\/files\/lib\/BackgroundJob\/ScanFiles.php(87): OC\Files\Utils\Scanner->backgroundScan('')\n#2 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/apps\/files\/lib\/BackgroundJob\/ScanFiles.php(111): OCA\Files\BackgroundJob\ScanFiles->runScanner(Object(OC\User\User))\n#3 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/BackgroundJob\/Job.php(52): OCA\Files\BackgroundJob\ScanFiles->run(NULL)\n#4 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/BackgroundJob\/TimedJob.php(53): OC\BackgroundJob\Job->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))\n#5 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/cron.php(144): OC\BackgroundJob\TimedJob->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))\n#6 {main}\",\"File\":\"\/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/Files\/Cache\/Propagator.php\",\"Line\":145}","level":3,"time":"2016-08-31T07:07:01+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8aWpfYV-1ffsmD2z6LkKQAAAAA","remoteAddr":"xxx.xxx.xxx.xxx","app":"no app in context","message":"Invalidating tokens older than 2016-08-30T08:34:45+00:00","level":1,"time":"2016-08-31T08:34:45+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8aW7-YV-1ffsmD2z6LkMwAAAAA","remoteAddr":"xxx.xxx.xxx.xxx","app":"DeleteOrphanedSharesJob","message":"0 orphaned share(s) deleted","level":0,"time":"2016-08-31T08:35:59+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8acnHQqSiPdCLMyyu0rMAAAAAI","remoteAddr":"xxx.xxx.xxx.xxx","app":"files","message":"Exception: {\"Exception\":\"BadMethodCallException\",\"Message\":\"Not in batch\",\"Code\":0,\"Trace\":\"#0 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/Files\/Utils\/Scanner.php(143): OC\Files\Cache\Propagator->commitBatch()\n#1 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/apps\/files\/lib\/BackgroundJob\/ScanFiles.php(87): OC\Files\Utils\Scanner->backgroundScan('')\n#2 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/apps\/files\/lib\/BackgroundJob\/ScanFiles.php(111): OCA\Files\BackgroundJob\ScanFiles->runScanner(Object(OC\User\User))\n#3 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/BackgroundJob\/Job.php(52): OCA\Files\BackgroundJob\ScanFiles->run(NULL)\n#4 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/BackgroundJob\/TimedJob.php(53): OC\BackgroundJob\Job->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))\n#5 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/cron.php(144): OC\BackgroundJob\TimedJob->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))\n#6 {main}\",\"File\":\"\/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/Files\/Cache\/Propagator.php\",\"Line\":145}","level":3,"time":"2016-08-31T09:00:12+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8ad7@PseOdGO965Oqp5FgAAAAQ","remoteAddr":"xxx.xxx.xxx.xxx","app":"DeleteOrphanedItems","message":"0 orphaned system tag relations deleted","level":0,"time":"2016-08-31T09:05:51+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8ad7@PseOdGO965Oqp5FgAAAAQ","remoteAddr":"xxx.xxx.xxx.xxx","app":"DeleteOrphanedItems","message":"0 orphaned user tag relations deleted","level":0,"time":"2016-08-31T09:05:51+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8ad7@PseOdGO965Oqp5FgAAAAQ","remoteAddr":"xxx.xxx.xxx.xxx","app":"DeleteOrphanedItems","message":"0 orphaned comments deleted","level":0,"time":"2016-08-31T09:05:51+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8ad7@PseOdGO965Oqp5FgAAAAQ","remoteAddr":"xxx.xxx.xxx.xxx","app":"DeleteOrphanedItems","message":"0 orphaned comment read marks deleted","level":0,"time":"2016-08-31T09:05:51+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8ad-tn@ZWWqGLY2LJ8@qQAAAAg","remoteAddr":"xxx.xxx.xxx.xxx","app":"core","message":"Generating preview for \"updater.png\" with \"OC\Preview\PNG\"","level":0,"time":"2016-08-31T09:06:06+00:00","method":"GET","url":"\/index.php\/apps\/gallery\/thumbnails?ids=141&scale=1&square=0&requesttoken=IwNjACBkBwJccmYuNidHMz0PAU4aLT8%2BBSIDMyxCQSQ%3D%3Azp3Fm3OueASccR%2BPYkQemUkgBilXG33ArLJCowmnAew%3D","user":"user1"}
{"reqId":"V8ad-tn@ZWWqGLY2LJ8@qQAAAAg","remoteAddr":"xxx.xxx.xxx.xxx","app":"core","message":"OC_Image->fixOrientation() Image is not a JPEG.","level":0,"time":"2016-08-31T09:06:06+00:00","method":"GET","url":"\/index.php\/apps\/gallery\/thumbnails?ids=141&scale=1&square=0&requesttoken=IwNjACBkBwJccmYuNidHMz0PAU4aLT8%2BBSIDMyxCQSQ%3D%3Azp3Fm3OueASccR%2BPYkQemUkgBilXG33ArLJCowmnAew%3D","user":"user1"}
{"reqId":"V8ad-tn@ZWWqGLY2LJ8@qQAAAAg","remoteAddr":"xxx.xxx.xxx.xxx","app":"core","message":"OC_Image->fixOrientation() Orientation: -1","level":0,"time":"2016-08-31T09:06:06+00:00","method":"GET","url":"\/index.php\/apps\/gallery\/thumbnails?ids=141&scale=1&square=0&requesttoken=IwNjACBkBwJccmYuNidHMz0PAU4aLT8%2BBSIDMyxCQSQ%3D%3Azp3Fm3OueASccR%2BPYkQemUkgBilXG33ArLJCowmnAew%3D","user":"user1"}
{"reqId":"V8afmsZcLTB6gd32RZxPwQAAAAI","remoteAddr":"xxx.xxx.xxx.xxx","app":"no app in context","message":"Invalidating tokens older than 2016-08-30T09:12:58+00:00","level":1,"time":"2016-08-31T09:12:58+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8aghNn@ZWWqGLY2LJ8@tgAAAAg","remoteAddr":"xxx.xxx.xxx.xxx","app":"DeleteOrphanedSharesJob","message":"0 orphaned share(s) deleted","level":0,"time":"2016-08-31T09:16:52+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8ahiQxRNbDTFQ1-uv4SSQAAAAA","remoteAddr":"xxx.xxx.xxx.xxx","app":"no app in context","message":"Logged in user must be an admin","level":0,"time":"2016-08-31T09:21:14+00:00","method":"GET","url":"\/index.php\/settings\/integrity\/failed","user":"user1"}
{"reqId":"V8ahvOPseOdGO965Oqp5NQAAAAQ","remoteAddr":"xxx.xxx.xxx.xxx","app":"files","message":"Exception: {\"Exception\":\"BadMethodCallException\",\"Message\":\"Not in batch\",\"Code\":0,\"Trace\":\"#0 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/Files\/Utils\/Scanner.php(143): OC\Files\Cache\Propagator->commitBatch()\n#1 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/apps\/files\/lib\/BackgroundJob\/ScanFiles.php(87): OC\Files\Utils\Scanner->backgroundScan('')\n#2 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/apps\/files\/lib\/BackgroundJob\/ScanFiles.php(111): OCA\Files\BackgroundJob\ScanFiles->runScanner(Object(OC\User\User))\n#3 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/BackgroundJob\/Job.php(52): OCA\Files\BackgroundJob\ScanFiles->run(NULL)\n#4 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/BackgroundJob\/TimedJob.php(53): OC\BackgroundJob\Job->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))\n#5 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/cron.php(144): OC\BackgroundJob\TimedJob->execute(Object(OC\BackgroundJob\JobList), Object(OC\Log))\n#6 {main}\",\"File\":\"\/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/lib\/private\/Files\/Cache\/Propagator.php\",\"Line\":145}","level":3,"time":"2016-08-31T09:22:04+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8ajAkBpvl4mwg3IeW2qxgAAAAM","remoteAddr":"xxx.xxx.xxx.xxx","app":"no app in context","message":"Invalidating tokens older than 2016-08-30T09:27:31+00:00","level":1,"time":"2016-08-31T09:27:31+00:00","method":"GET","url":"\/cron.php","user":"--"}
{"reqId":"V8a9q6UyM8zDQP0XjSfJbAAAAAE","remoteAddr":"xxx.xxx.xxx.xxx","app":"DeleteOrphanedSharesJob","message":"0 orphaned share(s) deleted","level":0,"time":"2016-08-31T11:21:16+00:00","method":"GET","url":"\/cron.php","user":"--"}

This is checked/done already:
- php -v
PHP 5.5.21 (cli) (built: Jun 10 2015 05:26:44)
Copyright (c) 1997-2014 The PHP Group
Zend Engine v2.5.0, Copyright (c) 1998-2014 Zend Technologies

  • req. PHP Modules => yes
  • permissions set https://doc.owncloud.org/server/9.1/admin_manual/installation/installation_wizard.html#strong-perms-label
  • list directories with sudo -u apache => yes
  • test chmod 777 => yes

  • sudo -u apache php occ files:cleanup
    0 orphaned file cache entries deleted

  • sudo -u apache php occ files:scan --all
    Scanning files for 8 users
    Starting scan for user 1 out of 8 (User1)
    Starting scan for user 2 out of 8 (User2)
    Home storage for user User2 not writable
    Make sure you're running the scan command only as the user the web server runs as
    Starting scan for user 3 out of 8 (User3)
    Starting scan for user 4 out of 8 (User4)
    Starting scan for user 5 out of 8 (User-admin)
    Starting scan for user 6 out of 8 (User5)
    Starting scan for user 7 out of 8 (User6)
    Starting scan for user 8 out of 8 (User7)
    +---------+-------+--------------+
    | Folders | Files | Elapsed time |
    +---------+-------+--------------+
    | 41 | 21 | 00:00:01 |
    +---------+-------+--------------+

  • sudo -u apache php occ maintenance:mode --on
    sudo -u apache php occ maintenance:repair

ownCloud is in maintenance mode - no app have been loaded
Failed to load repair step for dav: Repair step 'OCA\DAV\Migration\Classification' is unknown
- Repair mime types
- Repair legacy storages
- Clear asset cache after upgrade
- Asset pipeline disabled -> nothing to do
- Generate ETags for file where no ETag is present.
- ETags have been fixed for 0 files/folders.
- Clean tags and favorites
- 0 tags of deleted users have been removed.
- 0 tags for delete files have been removed.
- 0 tag entries for deleted tags have been removed.
- 0 tags with no entries have been removed.
- Drop old database tables
28/28 [============================] 100%
- Drop old background jobs
- Remove getetag entries in properties table
- Removed 0 unneeded "{DAV:}getetag" entries from properties table.
- Repair outdated OCS IDs
- Repair invalid shares
- Remove old share propagation app entries
- Remove old (< 9.0) calendar/contact shares
4/4 [============================] 100%
- Fix permissions so avatars can be stored again
2/2 [============================] 100%
- Remove shares of a users root folder

What is working:

  • Login & upload via webdavs (Dolphin KDE-Filemanager)
  • Uploading Pictures via Web-Gallery

#2

There is a large bug report about this failed CSRF checked:

If you can do snapshots or you have a test environment, you could use the 9.1.1RC1 which contains the patch.


#3

Hi,

this is also a wrong upgrade procedure. A correct one would be:

7.0.x -> 7.0.15 -> 8.0.14 -> 8.1.9 -> 8.2.7 -> 9.0.4 -> 9.1.0