Hi All!
I am running Owncloud in the version 8.2.0.12 on a managed server. Since everything was working fine under php 5.6 I unfortunately didn´t pay attention to the updates in recent times. A few weeks ago the server got an php update and actually I can choose between the php versions 7.1 and 7.2. Those php versions doesnt work with Owncloud as it is currently installed. I tried to upgrade first to Owncloud 9.1.8. This wont work as php 7 is not supported. Therefore I tried a direct update to Owncloud 10 (which supports php 7) but I got the (expected) feddback that “Updates between multiple major versions and downgrades are unsupported”. I am not an expert with these issues and I would appreciate it very much if anybody more initimate with those problems could give me an easy to reproduce hint that might help me to adress and solve the problem.
Thx for your help, after two hours looking through the forums I am kind of desperated as there seems to be an - at least for me unresolvable - mismatch between php and OC versions.
Best regards
Prados
Steps to reproduce
Expected behaviour
Tell us what should happen
Actual behaviour
Tell us what happens instead
Server configuration
Operating system:
Web server:
Database:
PHP version:
ownCloud version: (see ownCloud admin page)
Updated from an older ownCloud or fresh install:
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
The content of config/config.php:
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.
or
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.
Are you using external storage, if yes which one: local/smb/sftp/…
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
LDAP configuration (delete this part if not used)
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Client configuration
Browser:
Operating system:
Logs
Web server error log
Insert your webserver log here
ownCloud log (data/owncloud.log)
Insert your ownCloud log here
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
