Update problems 10.8.0

[nemo87]

Good morning,
i recently upgraded owncloud version, on reboot when i try to login i get this message:

OC\RepairException: Upgrade is not possible

Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace.
Repair warning: Please install or update the following apps manually or disable them with: occ app:disable audioplayer
Repair warning: For manually updating, see https://doc.owncloud.com/server/10.8/go.php?to=admin-marketplace-apps

Detailed logs

Preparing update
Set log level to debug
Turned on maintenance mode
Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace.
Repair warning: Please install or update the following apps manually or disable them with: occ app:disable audioplayer
Repair warning: For manually updating, see https://doc.owncloud.com/server/10.8/go.php?to=admin-marketplace-apps
OC\RepairException: Upgrade is not possible

Blockquote

how can I do?

[alfredb]

@nemo87

how can I do?

Disable the apps and then run the upgrade again. If this is not possible, you might search the forum or try something suggested here:

Upgrade impossoble

From your description, I assume you don’t have shell access, no option to run the suggested occ app:disable. This is what I would try in such situation. Without any warranty. If you have a tool like phpMyAdmin to access the DB, you can use it, to disable all the apps in question. Go to table oc_appconfig, configkey enabled, set configvalue to No. Repeat for each app in question. Then start over with the upgrade. Finally you can enable the apps in the admin panel. One by one, to be sure!

[nemo87]

ninth, I have access from the shell, this message I see when I try to login voa web, but from the shell I do not know which commands to give … I have looked at the guide but I can not understand what I should write …

[alfredb]

Did you have a look into the docs? (I assume you didn’t. )

Short:

• Disable all apps that are not so called core apps. ( occ app:disable ...)
• Run the upgrade. ( occ upgrade)
• Re-enable the apps.

But please do yourself a favor, read the docs about upgrading before you proceed.

[nemo87]

I didn’t express myself well, I apologize … I followed the guide, probably I’m wrong in typing the commands, I don’t know, here is the result:

pi@Cloud:/var/www/owncloud $ sudo -u www-data php occ app:disable market
ownCloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
No such app enabled: market
pi@Cloud:/var/www/owncloud $ sudo -u www-data php occ app:disable market:upgrade
ownCloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
No such app enabled: market:upgrade

the result does not change if I give the commands as root
giving this command instead:

Blockquote

root@Cloud:/var/www/owncloud# sudo -u www-data php occ upgrade
ownCloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
2021-12-07T19:11:15+00:00 Set log level to debug
2021-12-07T19:11:15+00:00 Turned on maintenance mode
2021-12-07T19:11:15+00:00 Repair step: Upgrade app code from the marketplace
2021-12-07T19:11:15+00:00 Repair info: Using market to update existing apps
2021-12-07T19:11:15+00:00 Repair info: Attempting to update the following missing apps from market: audioplayer
2021-12-07T19:11:15+00:00 Repair info: Fetching app from market: audioplayer
2021-12-07T19:11:16+00:00 Repair info: Unknown app (audioplayer)
2021-12-07T19:11:16+00:00 Repair info: Attempting to update the following existing compatible apps from market: camerarawpreviews, comments, configreport, dav, federatedfilesharing, federation, files, files_external, files_mediaviewer, files_pdfviewer, files_sharing, files_trashbin, files_versions, firstrunwizard, gallery, market, music, notifications, provisioning_api, systemtags, updatenotification
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: camerarawpreviews
2021-12-07T19:11:16+00:00 Repair info:
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: comments
2021-12-07T19:11:16+00:00 Repair info: App (comments) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: configreport
2021-12-07T19:11:16+00:00 Repair info: App (configreport) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: dav
2021-12-07T19:11:16+00:00 Repair info: App (dav) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: federatedfilesharing
2021-12-07T19:11:16+00:00 Repair info: App (federatedfilesharing) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: federation
2021-12-07T19:11:16+00:00 Repair info: App (federation) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: files
2021-12-07T19:11:16+00:00 Repair info: App (files) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: files_external
2021-12-07T19:11:16+00:00 Repair info: App (files_external) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: files_mediaviewer
2021-12-07T19:11:16+00:00 Repair info:
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: files_pdfviewer
2021-12-07T19:11:16+00:00 Repair info:
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: files_sharing
2021-12-07T19:11:16+00:00 Repair info: App (files_sharing) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: files_trashbin
2021-12-07T19:11:16+00:00 Repair info: App (files_trashbin) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: files_versions
2021-12-07T19:11:16+00:00 Repair info: App (files_versions) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: firstrunwizard
2021-12-07T19:11:16+00:00 Repair info: App (firstrunwizard) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: gallery
2021-12-07T19:11:16+00:00 Repair info:
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: market
2021-12-07T19:11:16+00:00 Repair info:
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: music
2021-12-07T19:11:16+00:00 Repair info:
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: notifications
2021-12-07T19:11:16+00:00 Repair info: App (notifications) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: provisioning_api
2021-12-07T19:11:16+00:00 Repair info: App (provisioning_api) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: systemtags
2021-12-07T19:11:16+00:00 Repair info: App (systemtags) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair info: Fetching app from market: updatenotification
2021-12-07T19:11:16+00:00 Repair info: App (updatenotification) is not known at the marketplace.
2021-12-07T19:11:16+00:00 Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace.
2021-12-07T19:11:16+00:00 Repair warning: Please install or update the following apps manually or disable them with:
occ app:disable audioplayer
2021-12-07T19:11:16+00:00 Repair warning: For manually updating, see https://doc.owncloud.com/server/10.8/go.php?to=admin-marketplace-apps
2021-12-07T19:11:16+00:00 OC\RepairException: Upgrade is not possible
2021-12-07T19:11:16+00:00 Update failed
2021-12-07T19:11:16+00:00 Maintenance mode is kept active
2021-12-07T19:11:16+00:00 Reset log level

this is the message if I try to start the cloud via the web

This ownCloud instance is currently in maintenance mode, which may take a while.

This page will refresh itself when the ownCloud instance is available again.

Contact your system administrator if this message persists or appeared unexpectedly.

Thank you for your patience.

[nemo87]

so how should i proceed?

Reading the manual I gave this:

pi@Cloud:/var/www/owncloud $ sudo -u www-data php occ maintenance:repair
ownCloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
ownCloud or one of the apps require upgrade.

• Step: Repair mime types
• Step: Detect file cache entries with path that does not match parent-child relationships
• Step: Generate ETags for file where no ETag is present.
  • INFO: ETags have been fixed for 0 files/folders.
• Step: Clean tags and favorites
  • INFO: 0 tags of deleted users have been removed.
  • INFO: 0 tags for delete files have been removed.
  • INFO: 0 tag entries for deleted tags have been removed.
  • INFO: 0 tags with no entries have been removed.
• Step: Drop old database tables
• Step: Drop old background jobs
• Step: Remove getetag entries in properties table
  • INFO: Removed 0 unneeded “{DAV:}getetag” entries from properties table.
• Step: Repair invalid shares
• Step: Repair sub shares
• Step: Remove old share propagation app entries
• Step: Move user avatars outside the homes to the new location
  • INFO: No action required
• Step: Fix user avatars location
  • INFO: No action required
• Step: Remove shares of a users root folder
• Step: Repair unmerged shares
• Step: Disable extra themes
• Step: Remove invalid calendar and addressbook shares
• Step: Remove any playlist files mistakenly added to music_tracks table
• Step: Combine multi-disk albums and store disk numbers per track
• Step: Set creation and update dates for the library entities without one

But I have not solved anything, I still have the same problem if I then give the upgrade command

[alfredb]

Maybe I should stop here, as you didn’t tell anything about your system and how you got at this point.
Usually, the upgrade runs true as soon as you have disabled all “disturbing” apps.
But here I’m afraid I cannot help further.

[nemo87]

I managed to start the cloud by disabling (or rather uninstalling) the apps from phpmyadmin … the problem is that now I no longer have the marketplace and I don’t know how to reinstall it (I just deleted the apps and couldn’t disable them) I know I’m an idiot. … can you tell me how to proceed? owncloud is installed on a raspberry pi4 8gb ram with raspberry pi running

[alfredb]

Well, that’s easy. Get the market-app from here. Unzip that file in your apps directory, then you can enable it, and you’re back in business.

[nemo87]

Before doing any more damage I ask … I have to unzip it in /var/www/owncloud/apps right?

[cortho]

2021-12-07T19:11:16+00:00 Repair warning: Please install or update the following apps manually or disable them with:
occ app:disable audioplayer

When I read your upgrade error log correctly you should have only disabled audioplayer, then run the upgrade again.

sudo -u www-data php occ app:disable audioplayer

[alfredb]

@nemo87

I have to unzip it in /var/www/owncloud/apps right?

Correct. After that, you have to enable market app again, usually.