Updater app does not start

fieseline · July 29, 2016, 8:24pm

My OC install suggested to update from 9.0.1 to 9.0.4. The button for starting the update shows no reaction.
Is this a known issue? Or is there another way to get the update?

anon30676603 · July 29, 2016, 8:55pm

Hi,

looks like a known issue as a lot of people reporting the same here:

github.com/owncloud/core

Update Button not working

opened 11:18AM - 21 Jul 16 UTC

closed 04:33PM - 21 Dec 16 UTC

dergilb99

Type:Bug needs info feature:update

### Steps to reproduce 1. Pressing "Open updater" (tested with Firefox 47.0.1, E…dge and IE 11) ### Expected behaviour The updater opens. ### Actual behaviour Nothing happens. ### Server configuration **Operating system**: Solaris Unix (Hosted by Strato) **Web server:** Apache 2.2 **Database:** MySQL 5.5.48 **PHP version:** 5.6 **ownCloud version:** 9.0.3 **Updated from an older ownCloud or fresh install:** Manual Update from 9.0.2 **Where did you install ownCloud from:** https://owncloud.org **Signing status (ownCloud 9.0 and above):** ``` No errors have been found. ``` **config.php** ``` <?php $CONFIG = array ( 'datadirectory' => '/mnt/web024/a2/74/12345678/htdocs/owncloud_data', 'tempdirectory' => '/mnt/web024/a2/74/12345678/htdocs/owncloud/temp', 'instanceid' => '---', 'passwordsalt' => '---', 'secret' => '---', 'dbtype' => 'mysql', 'version' => '9.1.0.15', 'dbname' => '---', 'dbhost' => 'rdbms.strato.de', 'dbtableprefix' => 'oc_', 'dbuser' => '---', 'dbpassword' => '---', 'logtimezone' => 'UTC', 'log_rotate_size' => 31457280, 'installed' => true, 'forcessl' => true, 'maintenance' => false, 'trusted_domains' => array ( 0 => 'www.abc.de', ), 'theme' => '', 'loglevel' => 2, 'htaccess.RewriteBase' => '/owncloud', ); ``` #### ownCloud log (data/owncloud.log) ``` {"reqId":"pofC0ks8HCdrs5XWn99O","remoteAddr":"x.x.x.x","app":"PHP","message":"Undefined index: REQUEST_URI at \/mnt\/web024\/a2\/74\/12345678\/htdocs\/owncloud\/lib\/base.php#179","level":3,"time":"2016-07-21T14:39:19+00:00","method":"--","url":"--","user":"--"} ``` #### error-log ``` 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] PHP Fatal error: Uncaught exception 'UnexpectedValueException' with message 'Could not parse a response for config:list --private. Please check if the current shell user can run occ command. Raw output: 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] X-Powered-By: PHP/5.6.22 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] Set-Cookie: ocenobfbc2kr=0rm1cem36gkl3qgv0n92vvkgc6; path=/; HttpOnly 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] Expires: Thu, 19 Nov 1981 08:52:00 GMT 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] Pragma: no-cache 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] Set-Cookie: oc_sessionPassphrase=xAsNtMWn37bC45F2yjbuYohfMyjR0z3xDvHH%2BXJdVRTEfhYDt9QgEPhNMhckA4AJdmzHY%2Fcws3TRSREBVMgAsKfA4YKqvHvsqyiXtuXPojBIRiyl7sOFmBbK627GBA0g; path=/; httponly 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] Content-Security-Policy:default-src 'self'; script-src 'self' 'unsafe-eval'; style-src 'self' 'unsafe-inline'; frame-src *; img-src * data: blob:; font-src 'self' data:; media-src *; connect-src * 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] X-XSS-Protection: 1; mode=block 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] X-Content-Type-Options: nosniff 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] X-Frame-Options: Sameorigin 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] X-Robots-Tag: none 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] X-Download-Options: noopen 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] X-Permitted-Cross-Domain-Policies: none 21.07.2016 16:56:27 abc.de [client xxx.xxx.xxx.xxx] Content-type: text/html; charset=UTF in /mnt/web024/a2/74/12345678/htdocs/owncloud/updater/src/Utils/OccRunner.php on line 59 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] PHP Fatal error: Uncaught exception 'UnexpectedValueException' with message 'Could not parse a response for config:list --private. Please check if the current shell user can run occ command. Raw output: 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] X-Powered-By: PHP/5.6.22 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] Set-Cookie: ocenobfbc2kr=4oi38ip9ao7cg1lvn694br0rf3; path=/; HttpOnly 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] Expires: Thu, 19 Nov 1981 08:52:00 GMT 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] Pragma: no-cache 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] Set-Cookie: oc_sessionPassphrase=4l5HEAGE1Ek5U9PItbqVM4u5mynS3xFIh79r6avh%2Bs%2ByzfoN6hhvakR1rzBPzdmXGLS%2F%2FtUNIsXdefEprihKlPQBxOZVn1QizTZ3qtsOWkPSP484G0PvT4uSjMAtL3NI; path=/; httponly 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] Content-Security-Policy:default-src 'self'; script-src 'self' 'unsafe-eval'; style-src 'self' 'unsafe-inline'; frame-src *; img-src * data: blob:; font-src 'self' data:; media-src *; connect-src * 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] X-XSS-Protection: 1; mode=block 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] X-Content-Type-Options: nosniff 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] X-Frame-Options: Sameorigin 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] X-Robots-Tag: none 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] X-Download-Options: noopen 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] X-Permitted-Cross-Domain-Policies: none 21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] Content-type: text/html; charset in /mnt/web024/a2/74/12345678/htdocs/owncloud/updater/src/Utils/OccRunner.php on line 59 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] PHP Fatal error: Uncaught exception 'UnexpectedValueException' with message 'Could not parse a response for config:list --private. Please check if the current shell user can run occ command. Raw output: 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] X-Powered-By: PHP/5.6.22 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] Set-Cookie: ocenobfbc2kr=v31jombl1pjn85fu5efchgi616; path=/; HttpOnly 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] Expires: Thu, 19 Nov 1981 08:52:00 GMT 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] Pragma: no-cache 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] Set-Cookie: oc_sessionPassphrase=QIEBdz8SH4ySsOxxrbozEcEPNJfwTjDR2bcfJS51rbesyr6xk95cGM%2Fe2m1Ck8wiusylxTmOC6gRhzA0irnSi47rE2v8mM48LEWIvBAfBIalP24nzlEvr%2BI2rCEc3qvp; path=/; httponly 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] Content-Security-Policy:default-src 'self'; script-src 'self' 'unsafe-eval'; style-src 'self' 'unsafe-inline'; frame-src *; img-src * data: blob:; font-src 'self' data:; media-src *; connect-src * 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] X-XSS-Protection: 1; mode=block 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] X-Content-Type-Options: nosniff 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] X-Frame-Options: Sameorigin 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] X-Robots-Tag: none 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] X-Download-Options: noopen 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] X-Permitted-Cross-Domain-Policies: none 21.07.2016 16:56:30 abc.de [client xxx.xxx.xxx.xxx] Content-type: text/html; charset=UTF in /mnt/web024/a2/74/12345678/htdocs/owncloud/updater/src/Utils/OccRunner.php on line 59 ``` "21.07.2016 16:56:29 abc.de [client xxx.xxx.xxx.xxx] Expires: Thu, 19 Nov 1981 08:52:00 GMT" That's a tad past expiration date, one might think. Is there a way to manually open the Updater? A link or s.th. like that?

walec51 · September 11, 2016, 12:31pm

I have the same problem on FF, Chrome and MS Edge

anon30676603 · September 11, 2016, 1:06pm

Hi,

just closing here. The issue is known, already reported to the
developers and not fixed yet by them. There is nothing what needs to be
discussed in here concerning the initial report.