Hello.
I tried to upgrade from 10.0.10 to 10.6. I followed the instructions, but when I try to upgrade I received the following message:
gianpaolo@jerome /var/www/owncloud $ sudo -u www-data php occ upgrade
An unhandled exception has been thrown:
Error: Call to undefined function simplexml_load_file() in /var/www/owncloud/lib/private/App/InfoParser.php:48
Stack trace:
#0 /var/www/owncloud/lib/private/App/AppManager.php(482): OC\App\InfoParser->parse(’/var/www/ownclo…’)
#1 /var/www/owncloud/lib/private/App/AppManager.php(771): OC\App\AppManager->getAppInfoByPath(’/var/www/ownclo…’)
#2 /var/www/owncloud/lib/private/App/AppManager.php(712): OC\App\AppManager->getAppVersionByPath(’/var/www/ownclo…’)
#3 /var/www/owncloud/lib/private/App/AppManager.php(654): OC\App\AppManager->findAppInDirectories(‘files’)
#4 /var/www/owncloud/lib/private/legacy/app.php(558): OC\App\AppManager->getAppPath(‘files’)
#5 /var/www/owncloud/lib/private/legacy/app.php(115): OC_App::getAppPath(‘files’)
#6 /var/www/owncloud/lib/base.php(585): OC_App::loadApps(Array)
#7 /var/www/owncloud/lib/base.php(1060): OC::init()
#8 /var/www/owncloud/console.php(74): require_once(’/var/www/ownclo…’)
#9 /var/www/owncloud/occ(11): require_once(’/var/www/ownclo…’)
Can you help me?
Thank you!
Steps to reproduce
Expected behaviour
Tell us what should happen
Actual behaviour
Tell us what happens instead
Server configuration
Operating system:
Web server:
Database:
PHP version:
ownCloud version: (see ownCloud admin page)
Updated from an older ownCloud or fresh install:
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
The content of config/config.php:
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.
or
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.
Are you using external storage, if yes which one: local/smb/sftp/…
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
LDAP configuration (delete this part if not used)
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Client configuration
Browser:
Operating system:
Logs
Web server error log
Insert your webserver log here
ownCloud log (data/owncloud.log)
Insert your ownCloud log here
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
