User gets a security pop up every time he opens a file

help

#1

Hi,
After mapping a drive from a Windows 10 machine to the webdav share on owncloud, the user keeps getting a security pop up asking for username/password for every file they open.
Even ticking "Remember my details", the user is still getting asked for a password - once they enter the password, they can open that file. Then get another pop up when opening a new file.

Any ideas?

Steps to reproduce
1. Map a drive from within Windows
2. Open a file - the user gets a pop up asking for a username/password
3. This happens for every file the user opens even after ticking "Remember my details"

Expected behaviour
Once a drive is mapped with user credentials, the user should not keep on getting asked for a password

Actual behaviour
The user keeps getting asked for a password every time they open a new file

Server configuration
Operating system: Debian 8
Web server: Apache
Database: MySQL
PHP version: 5
ownCloud version (see ownCloud admin page): 9.1.4
Updated from an older ownCloud or fresh install: Fresh Install
Special configuration (external storage, external authentication, reverse proxy, server-side-encryption):

ownCloud log (data/owncloud.log)

Please paste possible errors in the following code block, see https://central.owncloud.org/t/how-to-find-webserver-or-oc-logfile-enable-php-logfile/808 for more info

Integrity status for oC9+

Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.

#2

This is a behaviour on the Windows side, nothing ownCloud can influence. Using network connections instead of drive mapping this actually worked for me. Challenge continues in connection with MS Office ... again a MS issue. Recommend to open a ticket with Microsoft or use an external WebDAV Client. Cyberduck (open Source) or Mountainduck (paid).


#3

Thanks Hodyroff,
Could you please clarify what you mean by "Using network connections instead of drive mapping"?

Regards,
Leslie


#4

Its called "network location" in windows 10 it seems ...
http://it.nmu.edu/docs/adding-network-location-windows
(example if for FTP, just use the WebDAV adress from your ownCloud).