Steps to reproduce
- Log in to your owncloud install via web with admin user.
- Access the users tab (index.php/settings/users)
- Wait for the load time to be epic and long.
Expected behaviour
The users table should load within a few seconds.
Actual behaviour
The users table shouldn’t take that long to load, I’m using regular users through database and nothing fancy like LDAP etc… and it takes ages to load I don’t even have 100 users and I would expect this to be faster as it makes it painfully long to add a new user or even manage the actual users.
Server configuration
Operating system: Ubuntu 18.04 LTS
Web server: Apache 2
Database: MySQL
PHP version: 7.2
ownCloud version: (see ownCloud admin page)
10.1.0.4
Updated from an older ownCloud or fresh install:
Fresh install
Where did you install ownCloud from:
Ubuntu repository
Signing status (ownCloud 9.0 and above):
(no clue what signing status is or where to get)
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
No errors have been found.
The content of config/config.php:
{
“system”: {
“updatechecker”: false,
“instanceid”: “oc9z25lemgxh”,
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“secret”: “REMOVED SENSITIVE VALUE”,
“trusted_domains”: [
“34.94.237.125”,
“cloud.mitu.pw”
],
“datadirectory”: “/mnt/cloud-mitu/cloud-data”,
“overwrite.cli.url”: “http://34.94.237.125”,
“dbtype”: “mysql”,
“version”: “10.1.0.4”,
“dbname”: “the-last-hope”,
“dbhost”: “130.211.207.85”,
“dbtableprefix”: “oc_”,
“dbuser”: “REMOVED SENSITIVE VALUE”,
“dbpassword”: “REMOVED SENSITIVE VALUE”,
“logtimezone”: “UTC”,
“installed”: true,
“maintenance”: false,
“skeletondirectory”: “”,
“files_external_allow_create_new_local”: true,
“log_type”: “owncloud”,
“logfile”: “owncloud.log”,
“loglevel”: “3”,
“mail_from_address”: “REMOVED SENSITIVE VALUE”,
“mail_smtpmode”: “smtp”,
“mail_domain”: “REMOVED SENSITIVE VALUE”,
“mail_smtpauthtype”: “LOGIN”,
“mail_smtpauth”: 1,
“mail_smtphost”: “REMOVED SENSITIVE VALUE”,
“mail_smtpport”: “587”,
“mail_smtpname”: “REMOVED SENSITIVE VALUE”,
“mail_smtppassword”: “REMOVED SENSITIVE VALUE”,
“mail_smtpsecure”: “tls”,
“integrity.ignore.missing.app.signature”: [
“theme-mitu”
],
“memcache.local”: “\OC\Memcache\Redis”,
“redis”: {
“host”: “10.168.0.5”,
“port”: 6379,
“password”: “REMOVED SENSITIVE VALUE”
},
“memcache.locking”: “\OC\Memcache\Redis”,
“filelocking.enabled”: true
}
}
List of activated apps:
Enabled:
- comments: 0.3.0
- configreport: 0.1.1
- dav: 0.4.0
- federatedfilesharing: 0.3.1
- federation: 0.1.0
- files: 1.5.1
- files_external: 0.7.1
- files_sharing: 0.11.0
- files_trashbin: 0.9.1
- files_versions: 1.3.0
- firstrunwizard: 1.1
- market: 0.3.0
- notifications: 0.4.1
- provisioning_api: 0.5.0
- systemtags: 0.3.0
- theme-mitu: 1.0.0
- updatenotification: 0.2.1
Disabled: - encryption
- external
- files_videoplayer
- user_external
Are you using external storage, if yes which one: local/smb/sftp/…
Yes, I have logs into the data folder and the rest of the accounts for users etc I use “gcsfuse” to mount a Google Storage Bucket to use as “main storage” since it only supports Amazon S3.
Are you using encryption:
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
No
Client configuration
Browser:
Google Chrome
Operating system:
Mac OS High Sierra
ownCloud log (data/owncloud.log)
cat data/owncloud.log
{"reqId":"jJc2yyLpsHIfsSWgrkEc","level":3,"time":"2019-06-22T18:08:15+00:00","remoteAddr":"187.254.104.115","user":"--","app":"no app in context","method":"POST","url":"\/index.php","message":"User backend OC\\User\\Database is returning home: \/var\/www\/owncloud\/data\/admin for user: admin which differs from existing value: "}
{"reqId":"E0SHcLBhGYFsAlLH4Wza","level":2,"time":"2019-06-22T19:03:18+00:00","remoteAddr":"80.14.152.87","user":"--","app":"core","method":"GET","url":"\/","message":"Trusted domain error. \"80.14.152.87\" tried to access using \"mitu-cloud-testing.c.pepino-mitu-moto.internal\" as host."}
Browser log
a) The javascript console log
js.js?v=a63c8881a74e…98529f837e9a58:1088 Missing argument $row in OC.Notification.hide() call, caller needs to be adjusted to only dismiss its own notification
hide @ js.js?v=a63c8881a74e…98529f837e9a58:1088
initDeleteHandling @ users.js?v=a63c8881a…e98529f837e9a58:370
(anonymous) @ users.js?v=a63c8881a…e98529f837e9a58:701
j @ jquery.js:3099
fireWith @ jquery.js:3211
ready @ jquery.js:3417
I @ jquery.js:3433
b) The network log
I actually get a good response back but takes at least 3-5 min to load