[WebDav] No files or folders visible at the user's home page

webdav_issue

#1

Steps to reproduce

  1. Login to user’s home page via web browser

Expected behaviour

The users should be able to see their files or documents.

Actual behaviour

Login to user’s home page no files or folders are displayed in the main pane. A circle is spinning constantly.

Server configuration

Operating system:
CentOS Linux release 7.5.1804 (Core)

Web server:
Server version: Apache/2.4.6 (CentOS)

Database:
Server version: 5.5.60-MariaDB MariaDB Server

PHP version:
PHP 7.2.10 (cli) (built: Sep 11 2018 11:22:20) ( NTS )
Copyright © 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright © 1998-2018 Zend Technologies
with Zend OPcache v7.2.10, Copyright © 1999-2018, by Zend Technologies

ownCloud version: (see ownCloud admin page)
version 10.0.10.4

Updated from an older ownCloud or fresh install:
Updated
Where did you install ownCloud from:
https://download.owncloud.org/download/repositories/stable/owncloud/index.html
Centos 7 repository

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results into https://gist.github.com/ and puth the link here.

No errors have been found.

The content of config/config.php:

"config": {
    "instanceid": "oc0abf10a2d2",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "xx.xx.xx.xx",
        "url1",
        "url2",
        "xx.xx.xx.xx"
    ],
    "datadirectory": "\/mnt\/owncloud\/data",
    "overwrite.cli.url": "http:\/\/url1\/somefolder",
    "dbtype": "mysql",
    "version": "10.0.10.4",
    "dbname": "owndb",
    "dbhost": "localhost",
    "dbtableprefix": "oc_",
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "mail_smtpmode": "smtp",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "25",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "ldapIgnoreNamingRules": false,
    "maintenance": false,
    "forcessl": true,
    "forceSSLforSubdomains": true,
    "theme": "gcx",
    "loglevel": 2,
    "updatechecker": false,
    "trashbin_retention_obligation": "auto",
    "memcache.local": "\\OC\\Memcache\\APCu"
},

List of activated apps:

Enabled:

  • activity: 2.3.8
  • comments: 0.3.0
  • configreport: 0.1.1
  • dav: 0.4.0
  • federatedfilesharing: 0.3.1
  • federation: 0.1.0
  • files: 1.5.1
  • files_external: 0.7.1
  • files_pdfviewer: 0.9.0
  • files_sharing: 0.11.0
  • files_texteditor: 2.2.1
  • files_trashbin: 0.9.1
  • files_versions: 1.3.0
  • files_videoplayer: 0.9.8
  • firstrunwizard: 1.1
  • gallery: 16.1.0
  • market: 0.2.5
  • notifications: 0.3.5
  • provisioning_api: 0.5.0
  • systemtags: 0.3.0
  • templateeditor: 0.3.1
  • updatenotification: 0.2.1
  • user_external: 0.4
  • user_ldap: 0.11.0
    Disabled:
  • encryption
  • external

Are you using external storage, if yes which one: local/smb/sftp/…
Local
Are you using encryption: yes/no
No
Are you using an external user-backend, if yes which one:
No

LDAP configuration (delete this part if not used)

Not used

Client configuration

Browser:
Browser
Operating system:
Windows 7, Windows 10, Linux Mint 18, Fedora 26

Logs

Web server error log

cat: error.log: No such file or directory
[root@filex httpd]# cat error_log
[Sun Sep 30 03:43:01.459718 2018] [auth_digest:notice] [pid 30180] AH01757: generating secret for digest authentication ...
[Sun Sep 30 03:43:01.460640 2018] [lbmethod_heartbeat:notice] [pid 30180] AH02282: No slotmem from mod_heartmonitor
PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[Sun Sep 30 03:43:01.528371 2018] [mpm_prefork:notice] [pid 30180] AH00163: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.2.10 configured -- resuming normal operations
[Sun Sep 30 03:43:01.528399 2018] [core:notice] [pid 30180] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
[Tue Oct 02 00:09:29.496021 2018] [mpm_prefork:notice] [pid 30180] AH00170: caught SIGWINCH, shutting down gracefully
[Tue Oct 02 00:09:30.614369 2018] [core:notice] [pid 11721] SELinux policy enabled; httpd running as context system_u:system_r:httpd_t:s0
[Tue Oct 02 00:09:30.615251 2018] [suexec:notice] [pid 11721] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Tue Oct 02 00:09:30.640843 2018] [so:warn] [pid 11721] AH01574: module php7_module is already loaded, skipping
AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using localhost.localdomain. Set the 'ServerName' directive globally to suppress this message
[Tue Oct 02 00:09:30.644793 2018] [auth_digest:notice] [pid 11721] AH01757: generating secret for digest authentication ...
[Tue Oct 02 00:09:30.645650 2018] [lbmethod_heartbeat:notice] [pid 11721] AH02282: No slotmem from mod_heartmonitor
PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[Tue Oct 02 00:09:30.724999 2018] [mpm_prefork:notice] [pid 11721] AH00163: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.2.10 configured -- resuming normal operations
[Tue Oct 02 00:09:30.725077 2018] [core:notice] [pid 11721] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
[Tue Oct 02 00:18:15.899756 2018] [mpm_prefork:notice] [pid 11721] AH00170: caught SIGWINCH, shutting down gracefully
[Tue Oct 02 00:18:16.989071 2018] [core:notice] [pid 12348] SELinux policy enabled; httpd running as context system_u:system_r:httpd_t:s0
[Tue Oct 02 00:18:16.989942 2018] [suexec:notice] [pid 12348] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Tue Oct 02 00:18:17.015285 2018] [so:warn] [pid 12348] AH01574: module php7_module is already loaded, skipping
AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using localhost.localdomain. Set the 'ServerName' directive globally to suppress this message
[Tue Oct 02 00:18:17.019043 2018] [auth_digest:notice] [pid 12348] AH01757: generating secret for digest authentication ...
[Tue Oct 02 00:18:17.019780 2018] [lbmethod_heartbeat:notice] [pid 12348] AH02282: No slotmem from mod_heartmonitor
PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[Tue Oct 02 00:18:17.097748 2018] [mpm_prefork:notice] [pid 12348] AH00163: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.2.10 configured -- resuming normal operations
[Tue Oct 02 00:18:17.097818 2018] [core:notice] [pid 12348] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
[Tue Oct 02 00:30:59.371340 2018] [mpm_prefork:notice] [pid 12348] AH00170: caught SIGWINCH, shutting down gracefully
[Tue Oct 02 00:31:00.463054 2018] [core:notice] [pid 13184] SELinux policy enabled; httpd running as context system_u:system_r:httpd_t:s0
[Tue Oct 02 00:31:00.463957 2018] [suexec:notice] [pid 13184] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Tue Oct 02 00:31:00.489370 2018] [so:warn] [pid 13184] AH01574: module php7_module is already loaded, skipping
AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using localhost.localdomain. Set the 'ServerName' directive globally to suppress this message
[Tue Oct 02 00:31:00.493153 2018] [auth_digest:notice] [pid 13184] AH01757: generating secret for digest authentication ...
[Tue Oct 02 00:31:00.493775 2018] [lbmethod_heartbeat:notice] [pid 13184] AH02282: No slotmem from mod_heartmonitor
PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[Tue Oct 02 00:31:00.572469 2018] [mpm_prefork:notice] [pid 13184] AH00163: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.2.10 configured -- resuming normal operations
[Tue Oct 02 00:31:00.572561 2018] [core:notice] [pid 13184] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'
[Tue Oct 02 00:56:46.826276 2018] [mpm_prefork:notice] [pid 13184] AH00170: caught SIGWINCH, shutting down gracefully
[Tue Oct 02 01:00:33.581181 2018] [core:notice] [pid 1134] SELinux policy enabled; httpd running as context system_u:system_r:httpd_t:s0
[Tue Oct 02 01:00:33.599755 2018] [suexec:notice] [pid 1134] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Tue Oct 02 01:00:33.663608 2018] [so:warn] [pid 1134] AH01574: module php7_module is already loaded, skipping
[Tue Oct 02 01:00:50.985969 2018] [auth_digest:notice] [pid 1134] AH01757: generating secret for digest authentication ...
[Tue Oct 02 01:00:50.987370 2018] [lbmethod_heartbeat:notice] [pid 1134] AH02282: No slotmem from mod_heartmonitor
PHP Warning:  Module 'apcu' already loaded in Unknown on line 0
[Tue Oct 02 01:00:52.617610 2018] [mpm_prefork:notice] [pid 1134] AH00163: Apache/2.4.6 (CentOS) OpenSSL/1.0.2k-fips PHP/7.2.10 configured -- resuming normal operations
[Tue Oct 02 01:00:52.617711 2018] [core:notice] [pid 1134] AH00094: Command line: '/usr/sbin/httpd -D FOREGROUND'

ownCloud log (data/owncloud.log)

{"reqId":"W7NnHbJocSiccGn5jV6vZgAAAAg","level":2,"time":"2018-10-02T12:39:57+00:00","remoteAddr":"xx.xx.xx.xx","user":"--","ap                               p":"core","method":"POST","url":"\/index.php\/login","message":"Login failed: 'test' (Remote IP: 'xx.xx.xx.xx')"}
{"reqId":"W7NnHbJocSiccGn5jV6vZgAAAAg","level":3,"time":"2018-10-02T12:39:57+00:00","remoteAddr":"xx.xx.xx.xx","user":"--","ap                               p":"PHP","method":"POST","url":"\/index.php\/login","message":"Module 'apcu' already loaded at Unknown#0"}
{"reqId":"W7NnHi50bnQZiaB-Vff30QAAAAs","level":3,"time":"2018-10-02T12:39:58+00:00","remoteAddr":"xx.xx.xx.xx","user":"--","ap                               p":"PHP","method":"GET","url":"\/index.php\/core\/js\/oc.js?v=0a3b3b6251e000e1ec1f08a330e49646","message":"Module 'apcu' alrea                               dy loaded at Unknown#0"}
{"reqId":"W7NnjG9wUsSc9WwcupwXUAAAAAM","level":3,"time":"2018-10-02T12:41:48+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/index.php\/settings\/help","message":"Module 'apcu' already loaded at Unknown#0"}
{"reqId":"W7Nn7AjEKhnlW@i5h-9ASQAAAAY","level":3,"time":"2018-10-02T12:43:25+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/index.php\/avatar\/myuser\/1","message":"Module 'apcu' already loaded at Unknow                               n#0"}
{"reqId":"W7Nn9qJq5VNXKv6JoEaXHwAAAAo","level":3,"time":"2018-10-02T12:43:34+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"W7NolkMcVtYNrVmxxNyazgAAAAk","level":3,"time":"2018-10-02T12:46:14+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"W7NpRkcd0dVl6CySsMLzjQAAAAA","level":3,"time":"2018-10-02T12:49:10+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"W7Np2HnAuKK0m4CiPiqE2gAAAAc","level":3,"time":"2018-10-02T12:51:36+00:00","remoteAddr":"xx.xx.xx.xx","user":"--","ap                               p":"PHP","method":"POST","url":"\/index.php\/heartbeat","message":"Module 'apcu' already loaded at Unknown#0"}
{"reqId":"W7NtAAHWocshriwgqEvtKAAAAAI","level":3,"time":"2018-10-02T13:05:04+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"W7NtvP7A9aZ2sKCc@9RE6AAAAAQ","level":3,"time":"2018-10-02T13:08:12+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/index.php\/core\/js\/oc.js?v=0a3b3b6251e000e1ec1f08a330e49646","message":"Module 'ap                               cu' already loaded at Unknown#0"}
{"reqId":"W7Nt2ziVs3dr@Qv7RQoCBQAAAAo","level":3,"time":"2018-10-02T13:08:43+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/index.php\/apps\/files_external\/globalstorages","message":"Module 'apcu' already lo                               aded at Unknown#0"}
{"reqId":"W7Nt2ziVs3dr@Qv7RQoCBgAAAAo","level":3,"time":"2018-10-02T13:08:44+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"files_external","method":"GET","url":"\/index.php\/apps\/files_external\/globalstorages\/1?testOnly=true","messag                               e":"Exception: {\"Exception\":\"OCP\\\\Files\\\\StorageNotAvailableException\",\"Message\":\"Invalid request for \\\/ (Forbidd                               enException)\",\"Code\":13,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Files\\\/Storage\\\/Common.p                               hp(440): OCA\\\\Files_External\\\\Lib\\\\Storage\\\\SMB->stat('')\\n#1 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_ext                               ernal\\\/lib\\\/Lib\\\/Storage\\\/SMB.php(713): OC\\\\Files\\\\Storage\\\\Common->test()\\n#2 \\\/var\\\/www\\\/html\\\/ownclo                               ud\\\/lib\\\/private\\\/Files\\\/External\\\/LegacyUtil.php(205): OCA\\\\Files_External\\\\Lib\\\\Storage\\\\SMB->test(false,                                true)\\n#3 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/StoragesController.php(254): O                               C\\\\Files\\\\External\\\\LegacyUtil::getBackendStatus('\\\\\\\\OCA\\\\\\\\Files_Exte...', Array, false, true)\\n#4 \\\/var\\\                               /www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/StoragesController.php(303): OCA\\\\Files_External\                               \\\Controller\\\\StoragesController->updateStorageStatus(Object(OC\\\\Files\\\\External\\\\StorageConfig), true)\\n#5 \\\/var\                               \\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(153): OCA\\\\Files_External\\\\Controll                               er\\\\StoragesController->show(1, true)\\n#6 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/D                               ispatcher.php(85): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OCA\\\\Files_External\\\\Controller\\\\G                               lobalStoragesController), 'show')\\n#7 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(100): O                               C\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController), 'sh                               ow')\\n#8 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(46): OC\\\                               \AppFramework\\\\App::main('OCA\\\\\\\\Files_Exter...', 'show', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContaine                               r), Array)\\n#9 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Route\\\/Router.php(342): OC\\\\AppFramework\\\\Routin                               g\\\\RouteActionHandler->__invoke(Array)\\n#10 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(909): OC\\\\Route\\\\Rout                               er->match('\\\/apps\\\/files_ext...')\\n#11 \\\/var\\\/www\\\/html\\\/owncloud\\\/index.php(54): OC::handleRequest()\\n#12 {ma                               in}\",\"File\":\"\\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Lib\\\/Storage\\\/SMB.php\",\"Line\":3                               26}"}
{"reqId":"W7NuEE-kLSIrqrhTnIyJeAAAAAk","level":3,"time":"2018-10-02T13:09:36+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/index.php\/settings\/admin?sectionid=storage","message":"Module 'apcu' already loade                               d at Unknown#0"}
{"reqId":"W7NuEU-kLSIrqrhTnIyJfQAAAAk","level":3,"time":"2018-10-02T13:09:37+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"files_external","method":"GET","url":"\/index.php\/apps\/files_external\/globalstorages\/1?testOnly=true","messag                               e":"Exception: {\"Exception\":\"OCP\\\\Files\\\\StorageNotAvailableException\",\"Message\":\"Invalid request for \\\/ (Forbidd                               enException)\",\"Code\":13,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Files\\\/Storage\\\/Common.p                               hp(440): OCA\\\\Files_External\\\\Lib\\\\Storage\\\\SMB->stat('')\\n#1 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_ext                               ernal\\\/lib\\\/Lib\\\/Storage\\\/SMB.php(713): OC\\\\Files\\\\Storage\\\\Common->test()\\n#2 \\\/var\\\/www\\\/html\\\/ownclo                               ud\\\/lib\\\/private\\\/Files\\\/External\\\/LegacyUtil.php(205): OCA\\\\Files_External\\\\Lib\\\\Storage\\\\SMB->test(false,                                true)\\n#3 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/StoragesController.php(254): O                               C\\\\Files\\\\External\\\\LegacyUtil::getBackendStatus('\\\\\\\\OCA\\\\\\\\Files_Exte...', Array, false, true)\\n#4 \\\/var\\\                               /www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/StoragesController.php(303): OCA\\\\Files_External\                               \\\Controller\\\\StoragesController->updateStorageStatus(Object(OC\\\\Files\\\\External\\\\StorageConfig), true)\\n#5 \\\/var\                               \\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(153): OCA\\\\Files_External\\\\Controll                               er\\\\StoragesController->show(1, true)\\n#6 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/D                               ispatcher.php(85): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OCA\\\\Files_External\\\\Controller\\\\G                               lobalStoragesController), 'show')\\n#7 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(100): O                               C\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController), 'sh                               ow')\\n#8 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(46): OC\\\                               \AppFramework\\\\App::main('OCA\\\\\\\\Files_Exter...', 'show', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContaine                               r), Array)\\n#9 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Route\\\/Router.php(342): OC\\\\AppFramework\\\\Routin                               g\\\\RouteActionHandler->__invoke(Array)\\n#10 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(909): OC\\\\Route\\\\Rout                               er->match('\\\/apps\\\/files_ext...')\\n#11 \\\/var\\\/www\\\/html\\\/owncloud\\\/index.php(54): OC::handleRequest()\\n#12 {ma                               in}\",\"File\":\"\\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Lib\\\/Storage\\\/SMB.php\",\"Line\":3                               26}"}
{"reqId":"W7NuNQRWxfbxEDShpZI3OgAAAAA","level":3,"time":"2018-10-02T13:10:14+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/index.php\/settings\/apps\/list?category=enabled","message":"Module 'apcu' already l                               oaded at Unknown#0"}
{"reqId":"W7NuOTqdmhAC1BM9OMvkBwAAAAo","level":3,"time":"2018-10-02T13:10:17+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/index.php\/heartbeat","message":"Module 'apcu' already loaded at Unknown#0"}
{"reqId":"W7Nuk-z3iw3eRhZyiZMKZwAAAAI","level":3,"time":"2018-10-02T13:11:47+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"GyEgp6QIZ4stywuUKMKU","level":3,"time":"2018-10-02T13:27:25+00:00","remoteAddr":"","user":"--","app":"PHP","method":                               "--","url":"--","message":"Module 'apcu' already loaded at Unknown#0"}
{"reqId":"W7N2lMfHfIwCf@EhMlB5YgAAAAs","level":3,"time":"2018-10-02T13:45:56+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"W7N3KrApU54Xcvj7JiZSigAAAAk","level":3,"time":"2018-10-02T13:48:26+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"W7OD5tU@hSIzqUwLSIl27AAAAAQ","level":3,"time":"2018-10-02T14:42:46+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/index.php\/settings\/admin?sectionid=general","message":"Module 'apcu' already loade                               d at Unknown#0"}
{"reqId":"W7OD8jf15-1TEC@dilz7tQAAAAg","level":3,"time":"2018-10-02T14:42:58+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"W7OEsFgoHHs1oCn@mAaYngAAAAE","level":3,"time":"2018-10-02T14:46:08+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"W7OEupprK1W0-7wMNw9I5wAAAAI","level":3,"time":"2018-10-02T14:46:18+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/index.php\/settings\/admin?sectionid=general","message":"Module 'apcu' already loade                               d at Unknown#0"}
{"reqId":"W7OEu5DckQpjOsNUQdmCSwAAAAw","level":3,"time":"2018-10-02T14:46:19+00:00","remoteAddr":"xx.xx.xx.xx","user":"myuser                               myuser","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Mod                               ule 'apcu' already loaded at Unknown#0"}
{"reqId":"pmDydOXnZ6ST8KZGqSZq","level":3,"time":"2018-10-02T14:48:45+00:00","remoteAddr":"","user":"--","app":"PHP","method":                               "--","url":"--","message":"Module 'apcu' already loaded at Unknown#0"}

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...

#2

Hi,

The way you have your theme is deprecated ( in config.php).

You should use the theme = app approach.

Here is the documentation on this.

https://doc.owncloud.com/server/10.0/developer_manual/core/theming.html

This way you would also see an error message.


#3

Hi,
I removed the theme statement from config.php and restarted the webserver but it did not make any difference.
Just to give you background.
This is an upgrade from 8.1.5.2 to the latest version of 10.0.10. I did go through the upgrade process.

Additional to this I moved the data folder to different location but I do not think that this would cause the issue as I can create new user as administrator and the folder structure gets created under data. Even the new users do not see anything in their home page view in the web browser.

There are at the moment two issues reported in the admin page:
"
Transactional file locking should be configured to use memory-based locking, not the default slow database-based locking. See the documentation :arrow_upper_right: for more information.

_ Your web server is not yet set up properly to allow file synchronisation because the WebDAV interface seems to be broken_."

Do you think WebDAV could cause the problem?

Thanks


#4

Maybe.

Did you adjust the permissions for the web server user?


#5

See the permissions:
drwxrwxrwx. 28 apache apache 4096 Sep 28 14:21 apps
-rw-r–r--. 1 apache apache 8859 Sep 17 12:05 AUTHORS
-rw-r–r--. 1 apache apache 83056 Sep 17 12:05 CHANGELOG.md
drwxrwxrwx. 2 apache apache 4096 Oct 2 16:16 config
-rw-r–r--. 1 apache apache 4371 Sep 17 12:05 console.php
-rw-r–r--. 1 apache apache 34520 Sep 17 12:05 COPYING
drwxr-xr-x. 17 apache apache 4096 Sep 17 12:07 core
-rw-r–r--. 1 apache apache 5033 Sep 17 12:05 cron.php
-rw-r–r--. 1 apache apache 30898 Sep 17 12:05 db_structure.xml
-rw-r–r--. 1 apache apache 179 Sep 17 12:05 index.html
-rw-r–r--. 1 apache apache 3678 Sep 17 12:05 index.php
drwxr-xr-x. 3 apache apache 30 Sep 17 12:05 l10n
drwxr-xr-x. 6 apache apache 95 Sep 17 12:05 lib
-rwxr-xr-x. 1 apache apache 283 Sep 17 12:05 occ
drwxr-xr-x. 2 apache apache 69 Sep 17 12:05 ocs
drwxr-xr-x. 2 apache apache 22 Sep 17 12:05 ocs-provider
-rw-r–r--. 1 apache apache 3201 Sep 17 12:05 public.php
-rw-r–r--. 1 apache apache 5488 Sep 17 12:05 remote.php
drwxr-xr-x. 4 apache apache 37 Sep 17 12:05 resources
-rw-r–r--. 1 apache apache 26 Sep 17 12:05 robots.txt
drwxr-xr-x. 12 apache apache 4096 Sep 17 12:05 settings
-rw-r–r--. 1 apache apache 1968 Sep 17 12:05 status.php
drwxr-xr-x. 6 apache apache 4096 Sep 17 12:05 updater
-rw-r–r--. 1 apache apache 273 Sep 17 12:07 version.php
and the data area:

[root@filex httpd]# ls -l /mnt/owncloud/data/
total 168
drwxr-xr-x. 6 apache apache 88 Apr 23 2015 user1
drwxr-xr-x. 6 apache apache 88 Jun 20 2016 user2
drwxr-xr-x. 6 apache apache 88 Apr 29 2015 user3


#6

Did you follow the documentation on how to move the data directory?

https://doc.owncloud.com/server/10.0/admin_manual/maintenance/manually-moving-data-folders.html


#7

I followed this document and verified it few times already but maybe I am missing something.

occ file:scan --all produces good result
also when I login as myself I can see report that I am using 9.7G in my area.


#8

If you updated the paths in the database

https://doc.owncloud.com/server/10.0/admin_manual/maintenance/manually-moving-data-folders.html#fix-hardcoded-database-path-variables

then and disabled the theme, I don’t know where to look for the issue.

Can you try:

sudo -u www-data php occ files:scan --all --repair

https://doc.owncloud.com/server/10.0/admin_manual/configuration/server/occ_command.html#the-files-scan-command


#9

Also I did upgrade php from v5.4 to 7.2.

The repair completed but I still get the same issue.
For me this is related only to the module that displays the data to the web browser. I think the backend is good.
Would be able to advise on the steps to fix WebDAV? the document I found is a bit of blur


#10

So if you for example connect a sync client to your server - the user would see all his data?


#11

I cannot use the sync client because there is issue with WebDav at the moment.
"Server replied “403 Forbiddent” to PROFIND…

Any suggestion on how to fix this issue?


#12

No, I have no idea. sorry

I adjusted your title of the post, maybe someone will help you out.


#13

Thank you for your help