Steps to reproduce
- Upgrade from 9.0.2 to 9.1.4
- Reboot Windows Desktop PC
- ownCloud Desktop Client starts with asking for credentials
- filling in credentials
- Hit ok
- ownCloud Client asks again for the credentials
- Hitting OK with filled in credentials for 30 times and more, no connection
- Remove Account from Client
- Configure the same account again
- At the end of configuration hitting “Connect” - Client is connected.
In addition: If I disconnect the account after a succesful login, then I´m in the Loop again and need to delete the account and configure it again.
Expected behaviour
Login to ownCloud site in the client is done in background - connection is established without the need of filling in credentials
Actual behaviour I will be asked for credentials in a loop. Sometimes it works if I wait for several minutes after reboot of the PC and then I need to hit “ok” only once.
Client configuration
Client version: Tested with 2.2.3 / 2.2.4 / 2.3.0 / 2.3.2 Client operating system: Windows 7 x64 / Windows Vista x86
Server configuration
Operating system: Debian 8 Jessie
Web server: Apache 2.4.10-10+deb8u7
Database: mySQL 5.5.54-0+deb8u1
PHP version: 5.6.30+dfsg-0+deb8u1
ownCloud version (see ownCloud admin page): 9.1.6 stable
Updated from an older ownCloud or fresh install: Updated from 9.1.4 ← 9.0.2 and before 8.x (Problem exists since upgrade from 9.0.2 → 9.1.4)
Special configurations: LDAP auth. (Open LDAP)
ownCloud log (data/owncloud.log)
If I hit ok and the credentials aren´t accepted no log is written in the owncloud.log - sometimes later I get this errors:
{"reqId":"WNk7EgoAAgwAAEchB8oAAAAG","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:17:22+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7EgoAAgwAAEchB8oAAAAG","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:17:22+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7EgoAAgwAAEchB8oAAAAG","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:17:22+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7HgoAAgwAAAu8xAoAAAAC","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:17:34+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7HgoAAgwAAAu8xAoAAAAC","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:17:34+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7HgoAAgwAAAu8xAoAAAAC","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:17:34+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7QAoAAgwAAAu@jKsAAAAE","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:18:08+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7QAoAAgwAAAu@jKsAAAAE","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:18:08+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7QAoAAgwAAAu@jKsAAAAE","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:18:08+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XgoAAgwAAAu9Lx8AAAAB","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:18:38+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XgoAAgwAAAu9Lx8AAAAB","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:18:38+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XgoAAgwAAAu9Lx8AAAAB","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:18:38+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XwoAAgwAADPppGoAAAAF","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:18:39+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XwoAAgwAADPppGoAAAAF","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:18:39+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XwoAAgwAADPppGoAAAAF","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:18:39+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
If I delete the Account in the client and configure it again, connections works and I get this error, which is normal and can´t be solved (I tried every solution in the knowledgebase): {"reqId":"WNk8NwoAAgwAAEchB9AAAAAG","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 No 'Authorization: Basic' header found. Either the client didn't send one, or the server is mis-configured\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:22:15+02:00","method":"GET","url":"\/remote.php\/webdav\/","user":"--"} Please paste possible errors in the following code block, see How to find webserver or OC logfile / enable php logfile for more info
No errors in Apache error.log
No errors in php.log Additional Informations
- Web login works
- LDAP login works
- WebDAV login works
- It is no client bug (login fails since upgrade from 9.0.2 to 9.1.4 · Issue #5714 · owncloud/client · GitHub)
- It is not a problem with the Credential manager from Windows
- It is tested on 5 different PCs, everywhere the same problem
- It is not related to PHP-FPM
- This is, what happens on the client when it fails:
GET status.php
no cookies, with bad basic auth (no password)
RESPONSE
Set-Cookie: ocwoue...=u05lkk...; path=/; HttpOnly
Set-Cookie: oc_sessionPassphrase=YkMnI...; path=/; secure; httponly
GET status.php
with good basic auth, cookies from above
RESPONSE
no new cookies
PROPFIND
with good basic auth, cookies from above
RESPONSE
Set-Cookie: ocwoue...=243jgknd...; path=/; secure; HttpOnly
GET capabilities.php
with good basic auth, cookies updated
RESPONSE
Auth failed- This is the problem of the server
Configuration` Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.
Login failed: 'ben' (Remote IP: ...)
Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\What can I do to get rid of this error?
I can provide more informations if you will need them.
Thanks and best regards,
Ben