Windows client login fails since upgrade from 9.0.2 to 9.1.4

leobase · March 27, 2017, 4:36pm

Steps to reproduce

Upgrade from 9.0.2 to 9.1.4
Reboot Windows Desktop PC
ownCloud Desktop Client starts with asking for credentials
filling in credentials
Hit ok
ownCloud Client asks again for the credentials
Hitting OK with filled in credentials for 30 times and more, no connection
Remove Account from Client
Configure the same account again
At the end of configuration hitting “Connect” - Client is connected.

In addition: If I disconnect the account after a succesful login, then I´m in the Loop again and need to delete the account and configure it again.

Expected behaviour
Login to ownCloud site in the client is done in background - connection is established without the need of filling in credentials

Actual behaviour
I will be asked for credentials in a loop. Sometimes it works if I wait for several minutes after reboot of the PC and then I need to hit “ok” only once.

Client configuration
Client version: Tested with 2.2.3 / 2.2.4 / 2.3.0
Client operating system: Windows 7 x64

Server configuration
Operating system: Debian 8 Jessie
Web server: Apache 2.4.10-10+deb8u7
Database: mySQL 5.5.54-0+deb8u1
PHP version: 5.6.30+dfsg-0+deb8u1
ownCloud version (see ownCloud admin page): 9.1.4 stable
Updated from an older ownCloud or fresh install: Updated from 9.0.2 and before 8.x
Special configurations (external storage, external authentication, reverse proxy, server-side-encryption): LDAP auth.

ownCloud log (data/owncloud.log)
If I hit ok and the credentials aren´t accepted no log is written in the owncloud.log - sometimes later I get this errors:

{"reqId":"WNk7EgoAAgwAAEchB8oAAAAG","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:17:22+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7EgoAAgwAAEchB8oAAAAG","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:17:22+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7EgoAAgwAAEchB8oAAAAG","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:17:22+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7HgoAAgwAAAu8xAoAAAAC","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:17:34+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7HgoAAgwAAAu8xAoAAAAC","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:17:34+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7HgoAAgwAAAu8xAoAAAAC","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:17:34+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7QAoAAgwAAAu@jKsAAAAE","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:18:08+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7QAoAAgwAAAu@jKsAAAAE","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:18:08+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7QAoAAgwAAAu@jKsAAAAE","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:18:08+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XgoAAgwAAAu9Lx8AAAAB","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:18:38+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XgoAAgwAAAu9Lx8AAAAB","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:18:38+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XgoAAgwAAAu9Lx8AAAAB","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:18:38+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XwoAAgwAADPppGoAAAAF","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:18:39+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XwoAAgwAADPppGoAAAAF","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:18:39+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}
{"reqId":"WNk7XwoAAgwAADPppGoAAAAF","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:18:39+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"}

If I delete the Account in the client and configure it again, connections works and I get this error, which is normal and can´t be solved (I tried every solution in the knowledgebase):

{"reqId":"WNk8NwoAAgwAAEchB9AAAAAG","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 No 'Authorization: Basic' header found. Either the client didn't send one, or the server is mis-configured\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:22:15+02:00","method":"GET","url":"\/remote.php\/webdav\/","user":"--"}

Please paste possible errors in the following code block, see How to find webserver or OC logfile / enable php logfile for more info

No errors in Apache error.log
No errors in php.log

I can provide more informations if you will need them.

Thanks and best regards,
Ben

tflidd · March 28, 2017, 10:11am

Does it work on the webinterface? If not it’s rather a LDAP problem.

leobase · March 28, 2017, 1:27pm

Hi,

yes, it works from the Webportal, it works from WebDav-Clients on Android and it works from the Windows client in some situations. So, this is no LDAP problem - as far as I can see. All points lead me to an issue in the Wndows-Client, but this is only an educated guess.

Thanks and best regards,
Ben

alfageme · March 29, 2017, 12:23pm

Hey @leobase how did you perform the 9.0.2 → 9.1.4 upgrade if I may ask. I’m trying to reproduce with an upgraded 9.0.4 → 9.1.4 server but not being able. Thanks!

leobase · March 29, 2017, 6:45pm

Hi,

basically, I have done my OC installation through the debian paket-manager as described in the Installation Guide. As far as I can remember there was this problem with contacts and address-book migration if you upgrade from 9.0.2 to 9.1.4. So first I started the migration of address-books and contacts, then I updated the OC installation with the paket-manager. After that, I think there was an “oc” update script which I needed to execute too and then unconfigure the maintenance mode.

The update was done a few weeks ago, so I´m not really sure if this were the steps in the right order but I´ve read the update guide and have done it the way it was described there. (Yes the information, describing the migration of the address-books is really poor, but if you follow all the links (down in the rabbit hole^^) there is somewhere this information which script you have to execute before upgrading to 9.1.4). I searched it for a long time.

If this won´t help, give me some details where you stucked and I will have a look if I can find a solution for this

Best regards,
Ben

tflidd · April 1, 2017, 7:27am

Can you directly connect via webdav? Try e.g. winSCP.

leobase · April 2, 2017, 3:58pm

Hi,

thanks for the idea, but I just tried it and WebDAV using WinSCP works perfectly.

Best regards,
Ben

leobase · April 4, 2017, 1:44pm

Hi,

today I tried the installation of the newest Windows-Client on a Win 7 Pro, where no ownCloud Client was installed before. Configuration of the server and first connection worked perfectly, synchronsisation done without issues. After a reboot of the Windows-PC the issue started there too.

This is the third Windows client with the same issue, it seems not related to the Windows-Installation or installed software.

Best regards,
Ben

tflidd · April 5, 2017, 6:29am

@guruz @dragotin Can you help here?

leobase · April 5, 2017, 12:06pm

Hello,

thanks for your help, please don´t hesitate to ask about debugs or tcpdumps or whatever you will need for analysis.

Best regards,
Ben

guruz · April 12, 2017, 8:39am

Could you run the Credential manager from Windows control panel and check what/if it has something for ownCloud there?

leobase · April 19, 2017, 7:20am

I´ve checked it, and yes, there were “generic credentials” for my ownCloud site. I stopped the ownCloud-Client, deleted the entries in the “Windows Credential Manager” for ownCloud and started the Windows-Client again. Unfortunately I have the same behaviour as before.

leobase · April 20, 2017, 11:56am

Hello,

I´ve opened a bug report for this:

github.com/owncloud/client

login fails since upgrade from 9.0.2 to 9.1.4

opened 03:05PM - 19 Apr 17 UTC

closed 09:58AM - 19 Jun 17 UTC

leobase

type:bug Server Involved

### Expected behaviour Login to ownCloud site in the client is done in backgrou…nd - connection is established without the need of filling in credentials ### Actual behaviour After booting the PC I will be asked for credentials in a loop. Sometimes it works if I wait for several minutes after reboot of the PC and then I need to hit "ok" only once. ### Steps to reproduce 1. Upgrade from 9.0.2 to 9.1.4 2. Reboot Windows Desktop PC 3. ownCloud Desktop Client starts with asking for credentials 4. filling in credentials 5. Hit ok 6. ownCloud Client asks again for the credentials 7. Hitting OK with filled in credentials for 30 times and more, no connection 8. Remove Account from Windows Client 9. Configure the same account again 10. At the end of configuration hitting "Connect" - Client is connected. ### Server configuration Operating system: Debian 8 Jessie Web server: Apache 2.4.10-10+deb8u7 Database: mySQL 5.5.54-0+deb8u1 PHP version: 5.6.30+dfsg-0+deb8u1 ownCloud version (see ownCloud admin page): 9.1.4 stable Updated from an older ownCloud or fresh install: Updated from 9.0.2 and before 8.x Special configurations (external storage, external authentication, reverse proxy, server-side-encryption): LDAP auth (OpenLDAP). ### Client configuration Client version: Tested with 2.2.3 / 2.2.4 / 2.3.0 / 2.3.1 Client operating system: Windows 7 x64 OS language: German Installation path of client: C:\Program Files (x86)\ownCloud ### Logs ### ownCloud log (data/owncloud.log) If I hit ok and the credentials aren´t accepted no log is written in the owncloud.log - a few seconds later I get the following errors: ``` {"reqId":"WNk7EgoAAgwAAEchB8oAAAAG","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration` Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:17:22+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7EgoAAgwAAEchB8oAAAAG","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:17:22+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7EgoAAgwAAEchB8oAAAAG","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:17:22+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7HgoAAgwAAAu8xAoAAAAC","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:17:34+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7HgoAAgwAAAu8xAoAAAAC","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:17:34+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7HgoAAgwAAAu8xAoAAAAC","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:17:34+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7QAoAAgwAAAu@jKsAAAAE","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:18:08+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7QAoAAgwAAAu@jKsAAAAE","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:18:08+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7QAoAAgwAAAu@jKsAAAAE","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:18:08+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7XgoAAgwAAAu9Lx8AAAAB","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:18:38+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7XgoAAgwAAAu9Lx8AAAAB","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:18:38+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7XgoAAgwAAAu9Lx8AAAAB","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:18:38+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7XwoAAgwAADPppGoAAAAF","remoteAddr":"87.78.93.65","app":"user_ldap","message":"Configuration Error (prefix ): either no password is given for theuser agent or a password is given, but not anLDAP agent.","level":2,"time":"2017-03-27T18:18:39+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7XwoAAgwAADPppGoAAAAF","remoteAddr":"87.78.93.65","app":"core","message":"Login failed: 'ben' (Remote IP: '87.78.93.65')","level":2,"time":"2017-03-27T18:18:39+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} {"reqId":"WNk7XwoAAgwAADPppGoAAAAF","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 Username or password was incorrect\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:18:39+02:00","method":"PROPFIND","url":"\/remote.php\/webdav\/","user":"--"} ``` If I delete the Account in the client and configure it again, connections works and I get this error, which is normal and can´t be solved (I tried every solution in the knowledgebase): ``` {"reqId":"WNk8NwoAAgwAAEchB9AAAAAG","remoteAddr":"87.78.93.65","app":"webdav","message":"Exception: {\"Message\":\"HTTP\\\/1.1 401 No 'Authorization: Basic' header found. Either the client didn't send one, or the server is mis-configured\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotAuthenticated\",\"Code\":0,\"Trace\":\"#0 [internal function]: Sabre\\\\DAV\\\\Auth\\\\Plugin->beforeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#1 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#2 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(446): Sabre\\\\Event\\\\EventEmitter->emit('beforeMethod', Array)\\n#3 \\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(248): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(57): Sabre\\\\DAV\\\\Server->exec()\\n#5 \\\/var\\\/www\\\/owncloud\\\/remote.php(164): require_once('\\\/var\\\/www\\\/ownclo...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/3rdparty\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Auth\\\/Plugin.php\",\"Line\":188,\"User\":false}","level":0,"time":"2017-03-27T18:22:15+02:00","method":"GET","url":"\/remote.php\/webdav\/","user":"--"} ``` Please paste possible errors in the following code block, see https://central.owncloud.org/t/how-to-find-webserver-or-oc-logfile-enable-php-logfile/808 for more info No errors in Apache error.log No errors in php.log ### Additional Informations 1. Authentication in Webinterface works perfectly 2. Authentication with WinSCP and WebDav works perfectly 3. Authentication with Android WebDav App works perfectly 4. Issue occurs on 3 different clients (2x windows 7 x64 / 1x Windows Vista x86) 5. Issue happens on a fresh installed windows client with no ownCloud-Client installed before. 6. Deleted the informations stored at the "Credential manager from Windows" for testing but issue occurs again. 7. Basically my OC installation was done by Debian Packet-Manager (apt-get) If you will need anything else, don´t hesitate to ask. Best regards, Ben

Best regards,
Ben

leobase · June 19, 2017, 12:14pm

No, as far as the maintaner says, this is not a bug and therefore this is not solved!

So, who can help me with that? What can I do, check, proof, change to get around that error?