Expected behaviour
Desktop client connection wizard should connect to my owncloud. It has worked fine for years.
Actual behaviour
On typing in the information in the wizard, it returns an error: "Server replied “500 Internal Server Error” to “PROPFIND <deleted…>/owncloud/remote.php/webdav/”
It fails to connect.
Hi,
I’m using Windows 10.0.19043. I am using owncloud desktop client 2.8.2 build 4246. Owncloud version 10.3.2 hosted on DreamHost.
After many years of working perfectly, the desktop sync client no longer connects: the connection wizard returns a "Server replied “500 Internal Server Error” to “PROPFIND <deleted…>/owncloud/remote.php/webdav/”
This suddenly began happening sometime in July. I am able to log in to owncloud fine from a browser. The iOS client app works fine; I am able to connect via webdav using windows Explorer on this same computer. Every other webdav client I’ve tried is able to connect. However, I have duplicated this failure using the Linux desktop client on a Linux VM on this same Windows host (with the same error).
I would appreciate any help on next steps, or a resource that I can use to troubleshoot…I’d also gladly provide additional information…I’m rather in the dark as to the inner workings of the server, so have no idea what to look for in terms of log files, etc. (The log files are extremely long, and contain a lot of information I’d rather not share in an insecure format).
Best regards
Steps to reproduce
- Install, reinstall Windows client
- type in server address, username, pw.
- Does not connect, with above error. 100% of time.
Server configuration
Operating system: Don’t know (DreamHost)
Web server: Don’t know (hosted on DreamHost)
Database:
PHP version: 7.3
ownCloud version: 10.3.2
Storage backend (external storage):
Client configuration
Client version: 2.8.2 build 4246
Operating system: Windows 10.0.19043
OS language: English
Qt version used by client package (Linux only, see also Settings dialog):
Client package (From ownCloud or distro) (Linux only):
Installation path of client: C:\Program Files\ownCloud
Logs
Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.
Template for output < 10 lines
-
Client logfile: Output of
owncloud --logwindow
orowncloud --logfile log.txt
(On Windows usingcmd.exe
, you might need to firstcd
into the ownCloud directory)
(See also http://doc.owncloud.org/desktop/2.2/troubleshooting.html#client-logfile ) -
Web server error log:
-
Server logfile: ownCloud log (data/owncloud.log):