Windows Sync client put and fetch errors and constant recycle


#1

Expected behaviour

Tell us what should happen
It should work

Actual behaviour

Tell us what happens instead
It doesn’t ; The windows desktop app syncs the files on the local machine to the VPS server but reports numerous file looking errors ( Put , file looked etc. ) which is nonsense as they are not locked. The client then proceeds to resync the entire library regardless of the fact that none of the files have changed.

Steps to reproduce

Server configuration

Operating system:

Web server:

Database:

PHP version:

ownCloud version:

Storage backend (external storage):

Client configuration

Client version:

Operating system: Windows 10 client ( Linux VPS )

OS language:

Qt version used by client package (Linux only, see also Settings dialog):

Client package (From ownCloud or distro) (Linux only):

Installation path of client:

Logs

Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.

Template for output < 10 lines

  1. Client logfile: Output of owncloud --logwindow or owncloud --logfile log.txt
    (On Windows using cmd.exe, you might need to first cd into the ownCloud directory)
    (See also http://doc.owncloud.org/desktop/2.2/troubleshooting.html#client-logfile )

  2. Web server error log:

  3. Server logfile: ownCloud log (data/owncloud.log):


#2

Please provide more information about your setup


#3

your client OS mentions both windows 10 and linux VPS. do you mean, your owncloud server is a linux VPS and your client is windows?

Do you get the errors when syncing down or up?
Do you get error messages when you press F12 in the client to open the debug console?


#4

The server is Linux the web client is windows 10
errors are both up and down and the Dubug screen is full of errors.


#5

I would say you need to restart your redis-server. Maybe clean the locking table in your database


#6

thanks for the screen shot. the client behaviour is correct as far as I can see. Server installation issue.
Client log file? Server log file?
Redis log file?


#7

New users cannot upload files and log is too big to be pasted.


#8

the only thing in there is test data so you are welcome to login


#9

It’s impossible to help you @rlydan if you refuse to post information from the issue template (in your first post).
Client version, server version etc etc etc.