Steps to reproduce
- occ files:scan
- See below
Expected behaviour
Scan should complete (other users do)
Actual behaviour
Exception during scan: OCP\Lock\LockedException: “files/d3b3c70bb8e60ec358fb71d0995e8ca5” is locked
#0 /srv/www/htdocs/owncloud/lib/private/Files/Storage/Common.php(657): OC\Lock\DBLockingProvider->acquireLock(‘files/d3b3c70bb…’, 2)
#1 /srv/www/htdocs/owncloud/lib/private/Files/Storage/Wrapper/Wrapper.php(588): OC\Files\Storage\Common->acquireLock(‘scanner::’, 2, Object(OC\Lock\DBLockingProvider))
#2 /srv/www/htdocs/owncloud/lib/private/Files/Storage/Wrapper/Wrapper.php(588): OC\Files\Storage\Wrapper\Wrapper->acquir
eLock(‘scanner::’, 2, Object(OC\Lock\DBLockingProvider))
Server configuration
Operating system:
OpenSuSE 15, recently upgrade with reinstall
Web server:
Apache 2.4.33-lp150.2.3.1
Database:
MariaDB 10.2.15-lp150.2.3.2
PHP version:
PHP 7.2.5
ownCloud version: (see ownCloud admin page)
ownCloud 10.0.10 (stable)
Updated from an older ownCloud or fresh install:
Updated from old version; had to enable files_sharing manually; successful files:scan on other users, but not this one.
Where did you install ownCloud from:
OpenSuSE Repos
Signing status (ownCloud 9.0 and above):
??
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
Technical information
=====================
The following list covers which files have failed the integrity check. Please read
the previous linked documentation to learn more about the errors and how to fix
them.
Results
=======
- core
- EXTRA_FILE
- 0
Raw output
==========
Array
(
[core] => Array
(
[EXTRA_FILE] => Array
(
[0] => Array
(
[expected] =>
[current] => 39bbf1630e0dc9384cecec1fafc029b4ca7bf65848054eb8fdacaa5b04d2259a5ecb400f4d4166d630a320966523e60e5a6042b24656891425b4f731038d6986
)
)
)
)
**The content of config/config.php:**
The process control (PCNTL) extensions are required in case you want to interrupt long running commands - see http://php.net/manual/en/book.pcntl.php
{
"system": {
"instanceid": "ocv9r6b3bpn5",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"oc.domain.nez"
],
"datadirectory": "\/u\/owncloud\/data",
"overwrite.cli.url": "https:\/\/oc.domain.netz",
"dbtype": "mysql",
"version": "10.0.10.4",
"dbname": "owncloud",
"dbhost": "localhost",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"forcessl": true,
"forceSSLforSubdomains": true,
"theme": "",
"maintenance": false,
"loglevel": 0,
"updatechecker": false,
"trashbin_retention_obligation": "auto",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "sendmail"
}
}
**List of activated apps:**
Just the basics
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.
Enabled:
- dav: 0.4.0
- federatedfilesharing: 0.3.1
- files: 1.5.1
- files_clipboard: 0.7.1
- files_external: 0.7.1
- files_pdfviewer: 0.9.0
- files_sharing: 0.11.0
- files_videoplayer: 0.9.8
- market: 0.2.5
Disabled:
- comments
- configreport
- encryption
- external
- federation
- files_trashbin
- files_versions
- firstrunwizard
- notifications
- provisioning_api
- systemtags
- updatenotification
- user_external
**Are you using external storage, if yes which one:** local/smb/sftp/...
No.
**Are you using encryption:** yes/no
No.
**Are you using an external user-backend,
No.
### Client configuration
**Browser:**
Firefox current.
**Operating system:**
OpenSuSE 15
### Logs
#### Web server error log
n/a
#### ownCloud log (data/owncloud.log)
Nothing pertinent.
#### Browser log
Nothing pertinent - command line error.