Download error upgrading 10.0.9 to 10.0.10

Steps to reproduce

  1. Using web upgrade tool from 10.0.9 to 10.0.10

Expected behaviour

Software should upgrade.

Actual behaviour

Error during download:
Downloaded 0% (0 of 56865374) Downloaded 15% (8749056 of 56865374)
ecURL error 28: Operation timed out after 599836 milliseconds with 8749056 out of 56865374 bytes receivede

Server configuration

Operating system: Raspbian 8.0 (jessie) on ARMv7

Web server: Apache/2.4.10 (Raspbian)

Database: mysql

PHP version: php5

ownCloud version: (see ownCloud admin page) 10.0.9

Updated from an older ownCloud or fresh install: fresh

Where did you install ownCloud from: manually

Signing status (ownCloud 9.0 and above): above

Login as admin user into your ownCloud and access 
paste the results into and puth the link here.

The content of config/config.php:

Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.


If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

Are you using external storage, if yes which one: local/smb/sftp/…

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…

LDAP configuration (delete this part if not used)

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';

Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration


Operating system:


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...


maybe there are some additional infrastructure issues on ownCloud side similar to Error access documentation.