Sorry, I don’t. But there are still a few open questions in my previous post. Perhaps you can answer them, that might get us forward:
1 Like
Yes, i use files_external_s3 app and i have full access to this folder, i use the admin user to create and soon delete a folder on the S3-Storage root folder but i can’t delete.
This is the storage configuration
May i do something more to help you to find what is the problem?
If you can reliably reproduce the issue, meaning you did another fresh install from scratch, you can use docker, and created a new S3 bucket that you add to that new installation and the error persists, you could try opening a ticket in github:
1 Like
just tired myself and get red box meaning some error
this is my log
{“reqId”:“RFjVDsVXyS33kl1cAB84”,“level”:3,“time”:“2020-04-16T19:17:21-04:00”,“remoteAddr”:“24.185.167.129”,“user”:“oc1”,“app”:“files_external”,“method”:“PUT”,“url”:"/index.php/apps/files_external/globalstorages/1",“message”:“Except$
{“reqId”:“RFjVDsVXyS33kl1cAB84”,“level”:3,“time”:“2020-04-16T19:17:21-04:00”,“remoteAddr”:“24.185.167.129”,“user”:“oc1”,“app”:“files_external”,“method”:“PUT”,“url”:”/index.php/apps/files_external/globalstorages/1",“message”:“Caused$
{“reqId”:“RFjVDsVXyS33kl1cAB84”,“level”:3,“time”:“2020-04-16T19:17:21-04:00”,“remoteAddr”:“24.185.167.129”,“user”:“oc1”,“app”:“files_external”,“method”:“PUT”,“url”:”/index.php/apps/files_external/globalstorages/1",“message”:“Except$
{“reqId”:“IVufXhG2S0uBoY1Kj83V”,“level”:3,“time”:“2020-04-16T19:17:31-04:00”,“remoteAddr”:“24.185.167.129”,“user”:“oc1”,“app”:“files_external”,“method”:“PUT”,“url”:”/index.php/apps/files_external/globalstorages/1",“message”:“Except$
{“reqId”:“IVufXhG2S0uBoY1Kj83V”,“level”:3,“time”:“2020-04-16T19:17:31-04:00”,“remoteAddr”:“24.185.167.129”,“user”:“oc1”,“app”:“files_external”,“method”:“PUT”,“url”:”/index.php/apps/files_external/globalstorages/1",“message”:“Caused$
{“reqId”:“IVufXhG2S0uBoY1Kj83V”,“level”:3,“time”:“2020-04-16T19:17:31-04:00”,“remoteAddr”:“24.185.167.129”,“user”:“oc1”,“app”:“files_external”,“method”:“PUT”,“url”:”/index.php/apps/files_external/globalstorages/1",“message”:"Except$
1 Like
Hi @chacho,
Thanks for trying to reproduce, however in your paste the lines are clipped.
I assume you used something like nano or another pager that doesn’t wrap the lines automatically to display your log file.
Can you perhaps grep your owncloud log for the request IDs, then ownCloud should show the whole lines, like so:
grep "<request id>" /path/to/owncloud/data/owncloud.log
# It might look something like this:
grep "IVufXhG2S0uBoY1Kj83V" /mnt/data/files/owncloud.log
grep "RFjVDsVXyS33kl1cAB84" /mnt/data/files/owncloud.log
1 Like
thanks i realize my case i cant even connect
my s3 bucker is private but i also tried public . (what should it be )
1 Like
Have you try to compile the region field? I have had the same problem before fill it
Documentation says its optional I did try region got same issue
For region I tried us-east-2.
May i ask is s3 bucket suppose to be public or private
think now it complains about my key which is correct
{"reqId":"YHsQtKG3so8NKazSFkbC","level":3,"time":"2020-04-17T18:16:24-04:00","remoteAddr":"24.185.167.129","user":"oc1","app":"files_external","method":"PUT","url":"\/index.php\/apps\/files_external\/globalstorages\/1","message":"Exception: {\"Exception\":\"Aws\\\\S3\\\\Exception\\\\S3Exception\",\"Message\":\"Error executing \\\"CreateBucket\\\" on \\\"https:\\\/\\\/s3.amazonaws.com\\\/%2Fmnt%2Focfiles\\\"; AWS HTTP error: Client error response [url] https:\\\/\\\/s3.amazonaws.com\\\/%2Fmnt%2Focfiles [status code] 403 [reason phrase] Forbidden SignatureDoesNotMatch (client): The request signature we calculated does not match the signature you provided. Check your key and signing method. - <?xml version=\\\"1.0\\\" encoding=\\\"UTF-8\\\"?>\\n<Error><Code>SignatureDoesNotMatch<\\\/Code><Message>The request signature we calculated does not match the signature you provided. Check your key and signing method.<\\\/Message><AWSAccessKeyId>AKIAJAZYPCIIGX6MWC4A<\\\/AWSAccessKeyId><StringToSign>AWS4-HMAC-SHA256\\n20200417T221624Z\\n20200417\\\/us-east-1\\\/s3\\\/aws4_request\\nc30ba6d66b074cfbdb686c84b3d8ce35320b20bff96bada546ae26c91f2039f8<\\\/StringToSign><SignatureProvided>875103f18f9ae735bcb905fc27fdad1a4d27c73dd33541872868c12201bd9950<\\\/SignatureProvided><StringToSignBytes>41 57 53 34 2d 48 4d 41 43 2d 53 48 41 32 35 36 0a 32 30 32 30 30 34 31 37 54 32 32 31 36 32 34 5a 0a 32 30 32 30 30 34 31 37 2f 75 73 2d 65 61 73 74 2d 31 2f 73 33 2f 61 77 73 34 5f 72 65 71 75 65 73 74 0a 63 33 30 62 61 36 64 36 36 62 30 37 34 63 66 62 64 62 36 38 36 63 38 34 62 33 64 38 63 65 33 35 33 32 30 62 32 30 62 66 66 39 36 62 61 64 61 35 34 36 61 65 32 36 63 39 31 66 32 30 33 39 66 38<\\\/StringToSignBytes><CanonicalRequest>PUT\\n\\\/\\\/mnt\\\/ocfiles\\n\\nhost:s3.amazonaws.com\\nx-amz-content-sha256:e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\\nx-amz-date:20200417T221624Z\\n\\nhost;x-amz-content-sha256;x-amz-date\\ne3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855<\\\/CanonicalRequest><CanonicalRequestBytes>50 55 54 0a 2f 2f 6d 6e 74 2f 6f 63 66 69 6c 65 73 0a 0a 68 6f 73 74 3a 73 33 2e 61 6d 61 7a 6f 6e 61 77 73 2e 63 6f 6d 0a 78 2d 61 6d 7a 2d 63 6f 6e 74 65 6e 74 2d 73 68 61 32 35 36 3a 65 33 62 30 63 34 34 32 39 38 66 63 31 63 31 34 39 61 66 62 66 34 63 38 39 39 36 66 62 39 32 34 32 37 61 65 34 31 65 34 36 34 39 62 39 33 34 63 61 34 39 35 39 39 31 62 37 38 35 32 62 38 35 35 0a 78 2d 61 6d 7a 2d 64 61 74 65 3a 32 30 32 30 30 34 31 37 54 32 32 31 36 32 34 5a 0a 0a 68 6f 73 74 3b 78 2d 61 6d 7a 2d 63 6f 6e 74 65 6e 74 2d 73 68 61 32 35 36 3b 78 2d 61 6d 7a 2d 64 61 74 65 0a 65 33 62 30 63 34 34 32 39 38 66 63 31 63 31 34 39 61 66 62 66 34 63 38 39 39 36 66 62 39 32 34 32 37 61 65 34 31 65 34 36 34 39 62 39 33 34 63 61 34 39 35 39 39 31 62 37 38 35 32 62 38 35 35<\\\/CanonicalRequestBytes><RequestId>47494ADCB427B91D<\\\/RequestId><HostId>OKUj9GMq7VVd9NImBHAViuwGSSXjEkmB0AfNX0HgmF0wGpH7b9RCq+mPWHGPll6rVtEAJW2aY+I=<\\\/HostId><\\\/Error>\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/WrappedHttpHandler.php(97): Aws\\\\WrappedHttpHandler->parseError(Array, Object(GuzzleHttp\\\\Psr7\\\\Request), Object(Aws\\\\Command), Array)\\n#1 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(203): Aws\\\\WrappedHttpHandler->Aws\\\\{closure}(Array)\\n#2 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(174): GuzzleHttp\\\\Promise\\\\Promise::callHandler(2, Array, Array)\\n#3 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/RejectedPromise.php(40): GuzzleHttp\\\\Promise\\\\Promise::GuzzleHttp\\\\Promise\\\\{closure}(Array)\\n#4 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/TaskQueue.php(47): GuzzleHttp\\\\Promise\\\\RejectedPromise::GuzzleHttp\\\\Promise\\\\{closure}()\\n#5 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(246): GuzzleHttp\\\\Promise\\\\TaskQueue->run(true)\\n#6 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(223): GuzzleHttp\\\\Promise\\\\Promise->invokeWaitFn()\\n#7 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(267): GuzzleHttp\\\\Promise\\\\Promise->waitIfPending()\\n#8 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(225): GuzzleHttp\\\\Promise\\\\Promise->invokeWaitList()\\n#9 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(62): GuzzleHttp\\\\Promise\\\\Promise->waitIfPending()\\n#10 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/AwsClientTrait.php(58): GuzzleHttp\\\\Promise\\\\Promise->wait()\\n#11 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/AwsClientTrait.php(86): Aws\\\\AwsClient->execute(Object(Aws\\\\Command))\\n#12 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/lib\\\/Storage\\\/AmazonS3.php(609): Aws\\\\AwsClient->__call('createBucket', Array)\\n#13 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/lib\\\/Storage\\\/AmazonS3.php(534): OCA\\\\FilesExternalS3\\\\Storage\\\\AmazonS3->getConnection()\\n#14 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Files\\\/External\\\/LegacyUtil.php(207): OCA\\\\FilesExternalS3\\\\Storage\\\\AmazonS3->test(false, true)\\n#15 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/StoragesController.php(251): OC\\\\Files\\\\External\\\\LegacyUtil::getBackendStatus('OCA\\\\\\\\FilesExtern...', Array, false, true)\\n#16 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/GlobalStoragesController.php(186): OCA\\\\Files_External\\\\Controller\\\\StoragesController->updateStorageStatus(Object(OC\\\\Files\\\\External\\\\StorageConfig), true)\\n#17 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(153): OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController->update(1, 'ocfiles ', 'files_external_...', 'amazons3::acces...', Array, Array, Array, Array, 100, true)\\n#18 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(85): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController), 'update')\\n#19 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(100): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController), 'update')\\n#20 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('OCA\\\\\\\\Files_Exter...', 'update', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#21 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Route\\\/Router.php(342): OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#22 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(920): OC\\\\Route\\\\Router->match('\\\/apps\\\/files_ext...')\\n#23 \\\/var\\\/www\\\/html\\\/owncloud\\\/index.php(54): OC::handleRequest()\\n#24 {main}\",\"File\":\"\\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/WrappedHttpHandler.php\",\"Line\":195}"}
{"reqId":"YHsQtKG3so8NKazSFkbC","level":3,"time":"2020-04-17T18:16:24-04:00","remoteAddr":"24.185.167.129","user":"oc1","app":"files_external","method":"PUT","url":"\/index.php\/apps\/files_external\/globalstorages\/1","message":"Caused by: {\"Exception\":\"GuzzleHttp\\\\Exception\\\\ClientException\",\"Message\":\"Client error response [url] https:\\\/\\\/s3.amazonaws.com\\\/%2Fmnt%2Focfiles [status code] 403 [reason phrase] Forbidden\",\"Code\":403,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/guzzlehttp\\\/guzzle\\\/src\\\/Subscriber\\\/HttpError.php(32): GuzzleHttp\\\\Exception\\\\RequestException::create(Object(GuzzleHttp\\\\Message\\\\Request), Object(GuzzleHttp\\\\Message\\\\Response))\\n#1 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/guzzlehttp\\\/guzzle\\\/src\\\/Event\\\/Emitter.php(108): GuzzleHttp\\\\Subscriber\\\\HttpError->onComplete(Object(GuzzleHttp\\\\Event\\\\CompleteEvent), 'complete')\\n#2 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/guzzlehttp\\\/guzzle\\\/src\\\/RequestFsm.php(91): GuzzleHttp\\\\Event\\\\Emitter->emit('complete', Object(GuzzleHttp\\\\Event\\\\CompleteEvent))\\n#3 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/guzzlehttp\\\/guzzle\\\/src\\\/RequestFsm.php(132): GuzzleHttp\\\\RequestFsm->__invoke(Object(GuzzleHttp\\\\Transaction))\\n#4 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/react\\\/promise\\\/src\\\/FulfilledPromise.php(25): GuzzleHttp\\\\RequestFsm->GuzzleHttp\\\\{closure}(Array)\\n#5 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/guzzlehttp\\\/ringphp\\\/src\\\/Future\\\/CompletedFutureValue.php(55): React\\\\Promise\\\\FulfilledPromise->then(Object(Closure), NULL, NULL)\\n#6 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/guzzlehttp\\\/guzzle\\\/src\\\/Message\\\/FutureResponse.php(43): GuzzleHttp\\\\Ring\\\\Future\\\\CompletedFutureValue->then(Object(Closure), NULL, NULL)\\n#7 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/guzzlehttp\\\/guzzle\\\/src\\\/RequestFsm.php(134): GuzzleHttp\\\\Message\\\\FutureResponse::proxy(Object(GuzzleHttp\\\\Ring\\\\Future\\\\CompletedFutureArray), Object(Closure))\\n#8 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/guzzlehttp\\\/guzzle\\\/src\\\/Client.php(165): GuzzleHttp\\\\RequestFsm->__invoke(Object(GuzzleHttp\\\\Transaction))\\n#9 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/Handler\\\/GuzzleV5\\\/GuzzleHandler.php(62): GuzzleHttp\\\\Client->send(Object(GuzzleHttp\\\\Message\\\\Request))\\n#10 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/WrappedHttpHandler.php(87): Aws\\\\Handler\\\\GuzzleV5\\\\GuzzleHandler->__invoke(Object(GuzzleHttp\\\\Psr7\\\\Request), Array)\\n#11 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/ClientSideMonitoring\\\/AbstractMonitoringMiddleware.php(126): Aws\\\\WrappedHttpHandler->__invoke(Object(Aws\\\\Command), Object(GuzzleHttp\\\\Psr7\\\\Request))\\n#12 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/S3\\\/PermanentRedirectMiddleware.php(43): Aws\\\\ClientSideMonitoring\\\\AbstractMonitoringMiddleware->__invoke(Object(Aws\\\\Command), Object(GuzzleHttp\\\\Psr7\\\\Request))\\n#13 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/S3\\\/PutObjectUrlMiddleware.php(41): Aws\\\\S3\\\\PermanentRedirectMiddleware->__invoke(Object(Aws\\\\Command), Object(GuzzleHttp\\\\Psr7\\\\Request))\\n#14 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/Middleware.php(126): Aws\\\\S3\\\\PutObjectUrlMiddleware->__invoke(Object(Aws\\\\Command), Object(GuzzleHttp\\\\Psr7\\\\Request))\\n#15 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/FulfilledPromise.php(39): Aws\\\\Middleware::Aws\\\\{closure}(Object(Aws\\\\Credentials\\\\Credentials))\\n#16 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/TaskQueue.php(47): GuzzleHttp\\\\Promise\\\\FulfilledPromise::GuzzleHttp\\\\Promise\\\\{closure}()\\n#17 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(246): GuzzleHttp\\\\Promise\\\\TaskQueue->run(true)\\n#18 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(223): GuzzleHttp\\\\Promise\\\\Promise->invokeWaitFn()\\n#19 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(267): GuzzleHttp\\\\Promise\\\\Promise->waitIfPending()\\n#20 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(225): GuzzleHttp\\\\Promise\\\\Promise->invokeWaitList()\\n#21 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/guzzlehttp\\\/promises\\\/src\\\/Promise.php(62): GuzzleHttp\\\\Promise\\\\Promise->waitIfPending()\\n#22 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/AwsClientTrait.php(58): GuzzleHttp\\\\Promise\\\\Promise->wait()\\n#23 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/vendor\\\/aws\\\/aws-sdk-php\\\/src\\\/AwsClientTrait.php(86): Aws\\\\AwsClient->execute(Object(Aws\\\\Command))\\n#24 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/lib\\\/Storage\\\/AmazonS3.php(609): Aws\\\\AwsClient->__call('createBucket', Array)\\n#25 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/lib\\\/Storage\\\/AmazonS3.php(534): OCA\\\\FilesExternalS3\\\\Storage\\\\AmazonS3->getConnection()\\n#26 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Files\\\/External\\\/LegacyUtil.php(207): OCA\\\\FilesExternalS3\\\\Storage\\\\AmazonS3->test(false, true)\\n#27 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/StoragesController.php(251): OC\\\\Files\\\\External\\\\LegacyUtil::getBackendStatus('OCA\\\\\\\\FilesExtern...', Array, false, true)\\n#28 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/GlobalStoragesController.php(186): OCA\\\\Files_External\\\\Controller\\\\StoragesController->updateStorageStatus(Object(OC\\\\Files\\\\External\\\\StorageConfig), true)\\n#29 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(153): OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController->update(1, 'ocfiles ', 'files_external_...', 'amazons3::acces...', Array, Array, Array, Array, 100, true)\\n#30 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(85): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController), 'update')\\n#31 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(100): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController), 'update')\\n#32 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('OCA\\\\\\\\Files_Exter...', 'update', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#33 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Route\\\/Router.php(342): OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#34 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(920): OC\\\\Route\\\\Router->match('\\\/apps\\\/files_ext...')\\n#35 \\\/var\\\/www\\\/html\\\/owncloud\\\/index.php(54): OC::handleRequest()\\n#36 {main}\",\"File\":\"\\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/composer\\\/guzzlehttp\\\/guzzle\\\/src\\\/Exception\\\/RequestException.php\",\"Line\":89}"}
{"reqId":"YHsQtKG3so8NKazSFkbC","level":3,"time":"2020-04-17T18:16:24-04:00","remoteAddr":"24.185.167.129","user":"oc1","app":"files_external","method":"PUT","url":"\/index.php\/apps\/files_external\/globalstorages\/1","message":"Exception: {\"Exception\":\"Exception\",\"Message\":\"Creation of bucket failed. Error executing \\\"CreateBucket\\\" on \\\"https:\\\/\\\/s3.amazonaws.com\\\/%2Fmnt%2Focfiles\\\"; AWS HTTP error: Client error response [url] https:\\\/\\\/s3.amazonaws.com\\\/%2Fmnt%2Focfiles [status code] 403 [reason phrase] Forbidden SignatureDoesNotMatch (client): The request signature we calculated does not match the signature you provided. Check your key and signing method. - <?xml version=\\\"1.0\\\" encoding=\\\"UTF-8\\\"?>\\n<Error><Code>SignatureDoesNotMatch<\\\/Code><Message>The request signature we calculated does not match the signature you provided. Check your key and signing method.<\\\/Message><AWSAccessKeyId>AKIAJAZYPCIIGX6MWC4A<\\\/AWSAccessKeyId><StringToSign>AWS4-HMAC-SHA256\\n20200417T221624Z\\n20200417\\\/us-east-1\\\/s3\\\/aws4_request\\nc30ba6d66b074cfbdb686c84b3d8ce35320b20bff96bada546ae26c91f2039f8<\\\/StringToSign><SignatureProvided>875103f18f9ae735bcb905fc27fdad1a4d27c73dd33541872868c12201bd9950<\\\/SignatureProvided><StringToSignBytes>41 57 53 34 2d 48 4d 41 43 2d 53 48 41 32 35 36 0a 32 30 32 30 30 34 31 37 54 32 32 31 36 32 34 5a 0a 32 30 32 30 30 34 31 37 2f 75 73 2d 65 61 73 74 2d 31 2f 73 33 2f 61 77 73 34 5f 72 65 71 75 65 73 74 0a 63 33 30 62 61 36 64 36 36 62 30 37 34 63 66 62 64 62 36 38 36 63 38 34 62 33 64 38 63 65 33 35 33 32 30 62 32 30 62 66 66 39 36 62 61 64 61 35 34 36 61 65 32 36 63 39 31 66 32 30 33 39 66 38<\\\/StringToSignBytes><CanonicalRequest>PUT\\n\\\/\\\/mnt\\\/ocfiles\\n\\nhost:s3.amazonaws.com\\nx-amz-content-sha256:e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855\\nx-amz-date:20200417T221624Z\\n\\nhost;x-amz-content-sha256;x-amz-date\\ne3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855<\\\/CanonicalRequest><CanonicalRequestBytes>50 55 54 0a 2f 2f 6d 6e 74 2f 6f 63 66 69 6c 65 73 0a 0a 68 6f 73 74 3a 73 33 2e 61 6d 61 7a 6f 6e 61 77 73 2e 63 6f 6d 0a 78 2d 61 6d 7a 2d 63 6f 6e 74 65 6e 74 2d 73 68 61 32 35 36 3a 65 33 62 30 63 34 34 32 39 38 66 63 31 63 31 34 39 61 66 62 66 34 63 38 39 39 36 66 62 39 32 34 32 37 61 65 34 31 65 34 36 34 39 62 39 33 34 63 61 34 39 35 39 39 31 62 37 38 35 32 62 38 35 35 0a 78 2d 61 6d 7a 2d 64 61 74 65 3a 32 30 32 30 30 34 31 37 54 32 32 31 36 32 34 5a 0a 0a 68 6f 73 74 3b 78 2d 61 6d 7a 2d 63 6f 6e 74 65 6e 74 2d 73 68 61 32 35 36 3b 78 2d 61 6d 7a 2d 64 61 74 65 0a 65 33 62 30 63 34 34 32 39 38 66 63 31 63 31 34 39 61 66 62 66 34 63 38 39 39 36 66 62 39 32 34 32 37 61 65 34 31 65 34 36 34 39 62 39 33 34 63 61 34 39 35 39 39 31 62 37 38 35 32 62 38 35 35<\\\/CanonicalRequestBytes><RequestId>47494ADCB427B91D<\\\/RequestId><HostId>OKUj9GMq7VVd9NImBHAViuwGSSXjEkmB0AfNX0HgmF0wGpH7b9RCq+mPWHGPll6rVtEAJW2aY+I=<\\\/HostId><\\\/Error>\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/lib\\\/Storage\\\/AmazonS3.php(534): OCA\\\\FilesExternalS3\\\\Storage\\\\AmazonS3->getConnection()\\n#1 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Files\\\/External\\\/LegacyUtil.php(207): OCA\\\\FilesExternalS3\\\\Storage\\\\AmazonS3->test(false, true)\\n#2 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/StoragesController.php(251): OC\\\\Files\\\\External\\\\LegacyUtil::getBackendStatus('OCA\\\\\\\\FilesExtern...', Array, false, true)\\n#3 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/lib\\\/Controller\\\/GlobalStoragesController.php(186): OCA\\\\Files_External\\\\Controller\\\\StoragesController->updateStorageStatus(Object(OC\\\\Files\\\\External\\\\StorageConfig), true)\\n#4 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(153): OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController->update(1, 'ocfiles ', 'files_external_...', 'amazons3::acces...', Array, Array, Array, Array, 100, true)\\n#5 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(85): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController), 'update')\\n#6 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(100): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files_External\\\\Controller\\\\GlobalStoragesController), 'update')\\n#7 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('OCA\\\\\\\\Files_Exter...', 'update', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#8 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Route\\\/Router.php(342): OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#9 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(920): OC\\\\Route\\\\Router->match('\\\/apps\\\/files_ext...')\\n#10 \\\/var\\\/www\\\/html\\\/owncloud\\\/index.php(54): OC::handleRequest()\\n#11 {main}\",\"File\":\"\\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external_s3\\\/lib\\\/Storage\\\/AmazonS3.php\",\"Line\":619}"}
any idea what this menans
A refresh token has been used by the client “iOS” to request an access token
"reqId":"469FDEAA-4A43-4E5D-A3F2-0A43F913A676","level":1,"time":"2020-04-17T20:43:32-04:00","remoteAddr":"24.185.167.129","user":"--","app":"oauth2","method":"POST","url":"\/index.php\/apps\/oauth2\/api\/v1\/token","message":"A refresh token has been used by the client \"iOS\" to request an access token."}
so here is what i notice when setting this up .
if i put a bucket that exist it fails so the bucket cant exist .
also documentation says region is option, for me i had to specify the region to get the green check
I’ve try to connect others external s3 storage to try to solve de deletion problem, but i continue to recieve the error “AWS HTTP error: Client error response [url] https:\/\/MYBUCKET.s3.amazonaws.com\/ [status code] 400 [reason phrase] Bad Request AuthorizationHeaderMalformed (client): The authorization header is malformed; the region ‘eu-west-1’ is wrong; expecting 'us-east-1” when i add the external folder.
So now i’ve a bucket connected but i can’t delete folder…and i can’t connect other bucket because i continue to get this errors…
I think i will give up, and i will use only the owncloud main storage
June 2022 : stiil facing the same problem
I started facing this issue after I enabled server side encryption. Using S3.
I can add files, rename, move, copy, etc, but cannot delete.
Server replied "403 Forbidden" to "DELETE https://mydomain/file/path"
Hey,
i think if no one followed this suggestion and this is a actually a bug in the external storage then i think you will also face the same problem in 2023. 
It seems someone did it, unfortunately few were advised.
See : Fix delete issue #393 · jayennis22/files_external_s3@9ca3c3b · GitHub
2 Likes
I tried it, it works !!
1 Like
Hey,
i think this could be a duplicate topic of Can't delete folders but I can delete files and i think this never has been reported to the ownCloud people at the bug tracker issue below. Maybe some one with a GitHub account could post the info over there or even create a bug report? Otherwise i think the ownCloud people will never notice 
This works, but it doesn’t seem to have made it to a new version of the marketplace extension.
I had to manually change the code after installation in my ownCloud instance.
Hey,
i think it still wasn’t reported to the ownCloud developers so i think this will never make it in any release until some one is doing this