Help needed: how to update files after unsuccessful upgrade



I have the issue that the upgrader show a repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace. A fix would be:

Please install or update the following apps manually or disable them with: occ app:disable activity occ app:disable files_pdfviewer

Can anyone advise in a step by step approach how to do that?


Upgrade impossoble

You might have a look at this.

Upgrade impossoble

Hi Alfred.

Many thanks for sharing!

Does it also work with Ftp access? There I was able to update the config file to interupt the maintenance mode. The only thing: I couldn’t find the corresponding folder with the apps which are named in the error log to update them…

I also haven’t figured out how to start the oc console to run the scripts. Do I need the phpmyadmin for it?

Many thanks!


No, you have to disable those apps in the DB.

For the occ thing, you would need shell access, that you don’t 'have, I assume.

phpmyadmin is a web-tool for creating/modifying mysql databases.


Hi Alfred,
thanks a lot! I finally could resolve my issue with your advise. Much appreciated!


You’re welcome. Finally you could mark this thread as solved.