Owncloud Upgrade 10.8 to 10.9 Error 403 marketplace.owncloud.com

fabius · December 26, 2021, 8:00pm

Hello All

I tried to upgrade the owncloud to the latest version manual mode:

Repair warning: No marketplace connection: Client error response [url] hxxps://marketplace.owncloud.com/api/v1/platform/10.9.0/apps.json [status code] 403 [reason phrase] Forbidden

I get on Ubuntu 20.04 LTS this:

2021-12-26T21:07:14+01:00 Repair warning: No marketplace connection: Client error response [url] https://marketplace.owncloud.com/api/v1/platform/10.9.0/apps.json [status code] 403 [reason phrase] Forbidden
2021-12-26T21:07:14+01:00 Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace.
2021-12-26T21:07:14+01:00 Repair warning: Please install or update the following apps manually or disable them with:
occ app:disable activity
occ app:disable announcementcenter
occ app:disable brute_force_protection
occ app:disable checksum
occ app:disable diagnostics
occ app:disable duo
occ app:disable extract
occ app:disable files_clipboard
occ app:disable files_external_dropbox
occ app:disable guests
occ app:disable impersonate
occ app:disable metadata
occ app:disable nextbackup
occ app:disable password_policy
occ app:disable phonetrack
occ app:disable templateeditor
occ app:disable twofactor_backup_codes
occ app:disable twofactor_totp
occ app:disable wallpaper
2021-12-26T21:07:14+01:00 Repair warning: For manually updating, see https://doc.owncloud.com/server/10.9/go.php?to=admin-marketplace-apps

Curl is working…

Does someone know what happens?

Best, Fab

fabius · December 26, 2021, 8:38pm

I was able to upgrade but

still persists: REPAIR warning: No marketplace connection: Client error respone [URL] hxxps://marketplace.owncloud.com/api/v1/platform/10.9.0/apps.json [status code] 403 [reason phrase] Forbidden

?! no idea… With 10.8 i have no issues…

I solved the first issue with copying back the old apps to the new apps folder.

But error 403 still persists.

Restored old configuration.

An issue?

Best, Fab

PS: wget https://marketplace.owncloud.com/api/v1/platform/10.9.0/apps.json is working and i am able to download… So no connection issue…

eneubauer · December 27, 2021, 8:23am

People are discussing this issue on GitHub:

github.com/owncloud/core

Marketplace not working after upgrade from 10.8 to 10.9

opened 12:39PM - 22 Dec 21 UTC

esackbauer

Type:Bug sev3-medium bug-analysis

### Steps to reproduce 1. Install owncloud base files 10.9 via Ubuntu repository 2. Do occ upgrade as in documentation 3. ### Expected behaviour Marketplace would be accessible, list all apps, show updates etc. ### Actual behaviour Marketplace frame opens, but stays empty, at the bottom in red this message appears: No marketplace connection: Client error response [url] https://marketplace.owncloud.com/api/v1/categories.json [status code] 403 [reason phrase] Forbidden per ssh: root@xxxx:/var/www/owncloud# sudo -u www-data php occ market:list No marketplace connection: Client error response [url] https://marketplace.owncloud.com/api/v1/platform/10.9.0/apps.json [status code] 403 [reason phrase] Forbidden Double checked with wget and same user, this works and downloads the json files on that machine. ### Server configuration **Operating system**: Ubuntu 20.04.3 LTS **Web server:** Apache2 via Ubuntu **Database:** MariaDB on external database server **PHP version:** 7.4.3 **ownCloud version:** (see ownCloud admin page) 10.9. **Updated from an older ownCloud or fresh install:** 10.8 **Where did you install ownCloud from:** deb http://download.opensuse.org/repositories/isv:/ownCloud:/server:/10/Ubuntu_20.04/ **Signing status (ownCloud 9.0 and above):** ``` Login as admin user into your ownCloud and access http://example.com/index.php/settings/integrity/failed paste the results into https://gist.github.com/ and puth the link here. ``` No errors have been found. **The content of config/config.php:** see attached files ``` Log in to the web-UI with an administrator account and click on 'admin' -> 'Generate Config Report' -> 'Download ownCloud config report' This report includes the config.php settings, the list of activated apps and other details in a well sanitized form. or If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your ownCloud installation folder *ATTENTION:* Do not post your config.php file in public as is. Please use one of the above methods whenever possible. Both, the generated reports from the web-ui and from occ config:list consistently remove sensitive data. You still may want to review the report before sending. If done manually then it is critical for your own privacy to dilligently remove *all* host names, passwords, usernames, salts and other credentials before posting. You should assume that attackers find such information and will use them against your systems. ``` **List of activated apps:** ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your ownCloud installation folder. ``` Enabled: - activity: - Version: 2.6.1 - Path: /var/www/owncloud/apps/activity - bookmarks: - Version: 0.10.6 - Path: /var/www/owncloud/apps/bookmarks - comments: - Version: 0.3.0 - Path: /var/www/owncloud/apps/comments - configreport: - Version: 0.2.0 - Path: /var/www/owncloud/apps/configreport - dav: - Version: 0.7.0 - Path: /var/www/owncloud/apps/dav - duo: - Version: 2.5.2 - Path: /var/www/owncloud/apps/duo - federatedfilesharing: - Version: 0.5.0 - Path: /var/www/owncloud/apps/federatedfilesharing - federation: - Version: 0.1.0 - Path: /var/www/owncloud/apps/federation - files: - Version: 1.5.2 - Path: /var/www/owncloud/apps/files - files_external: - Version: 0.8.0 - Path: /var/www/owncloud/apps/files_external - files_mediaviewer: - Version: 1.0.5 - Path: /var/www/owncloud/apps/files_mediaviewer - files_pdfviewer: - Version: 1.0.1 - Path: /var/www/owncloud/apps/files_pdfviewer - files_sharing: - Version: 0.14.0 - Path: /var/www/owncloud/apps/files_sharing - files_texteditor: - Version: 2.4.1 - Path: /var/www/owncloud/apps/files_texteditor - files_trashbin: - Version: 0.9.1 - Path: /var/www/owncloud/apps/files_trashbin - files_versions: - Version: 1.3.0 - Path: /var/www/owncloud/apps/files_versions - firstrunwizard: - Version: 1.2.0 - Path: /var/www/owncloud/apps/firstrunwizard - gallery: - Version: 16.1.2 - Path: /var/www/owncloud/apps/gallery - market: - Version: 0.6.1 - Path: /var/www/owncloud/apps/market - notifications: - Version: 0.5.4 - Path: /var/www/owncloud/apps/notifications - provisioning_api: - Version: 0.5.0 - Path: /var/www/owncloud/apps/provisioning_api - systemtags: - Version: 0.3.0 - Path: /var/www/owncloud/apps/systemtags - templateeditor: - Version: 0.4.0 - Path: /var/www/owncloud/apps/templateeditor - updatenotification: - Version: 0.2.1 - Path: /var/www/owncloud/apps/updatenotification - user_ldap: - Version: 0.16.0 - Path: /var/www/owncloud/apps/user_ldap Disabled: - admin_audit: - Path: /var/www/owncloud/apps/admin_audit - announcementcenter: - Path: /var/www/owncloud/apps/announcementcenter - customgroups: - Path: /var/www/owncloud/apps/customgroups - encryption: - Path: /var/www/owncloud/apps/encryption - enterprise_key: - Path: /var/www/owncloud/apps/enterprise_key - external: - Path: /var/www/owncloud/apps/external - files_antivirus: - Path: /var/www/owncloud/apps/files_antivirus - files_classifier: - Path: /var/www/owncloud/apps/files_classifier - files_external_dropbox: - Path: /var/www/owncloud/apps/files_external_dropbox - files_external_ftp: - Path: /var/www/owncloud/apps/files_external_ftp - files_ldap_home: - Path: /var/www/owncloud/apps/files_ldap_home - files_lifecycle: - Path: /var/www/owncloud/apps/files_lifecycle - firewall: - Path: /var/www/owncloud/apps/firewall - graphapi: - Path: /var/www/owncloud/apps/graphapi - guests: - Path: /var/www/owncloud/apps/guests - metrics: - Path: /var/www/owncloud/apps/metrics - oauth2: - Path: /var/www/owncloud/apps/oauth2 - openidconnect: - Path: /var/www/owncloud/apps/openidconnect - password_policy: - Path: /var/www/owncloud/apps/password_policy - ransomware_protection: - Path: /var/www/owncloud/apps/ransomware_protection - sharepoint: - Path: /var/www/owncloud/apps/sharepoint - systemtags_management: - Path: /var/www/owncloud/apps/systemtags_management - theme-enterprise: - Path: /var/www/owncloud/apps/theme-enterprise - user_external: - Path: /var/www/owncloud/apps/user_external - user_shibboleth: - Path: /var/www/owncloud/apps/user_shibboleth - web: - Path: /var/www/owncloud/apps/web - windows_network_drive: - Path: /var/www/owncloud/apps/windows_network_drive - wopi: - Path: /var/www/owncloud/apps/wopi - workflow: - Path: /var/www/owncloud/apps/workflow **Are you using external storage, if yes which one:** local/smb/sftp/... no **Are you using encryption:** yes/no no **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... ``` With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your ownCloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. ``` ### Client configuration **Browser:** Chrome, Firefox, wget **Operating system:** Windows 10, Ubuntu 20.04.3 LTS ### Logs #### Web server error log ``` Insert your webserver log here ``` #### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here ``` #### Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ``` [config_report_20211222.zip](https://github.com/owncloud/core/files/7762648/config_report_20211222.zip)

Current workaround is to create a Markplace API key and apply it in your ownCloud until a fix is in place.

Bruno_Cantante · December 23, 2021, 5:05pm

I found a similar issue on my side after upgrading to 10.9.
To solve I create an account on the marketplace, https://marketplace.owncloud.com/ and I copy the API key to my marketplace configurations.

kaze · December 24, 2021, 2:51pm

@Bruno_Cantante
Can you elaborate how you did it?
I have the same issue and rootcerts.crt removal didn’t work.

eneubauer · December 27, 2021, 11:39am

github.com/owncloud/core

Marketplace not working after upgrade from 10.8 to 10.9

opened 12:39PM - 22 Dec 21 UTC

closed 01:06PM - 29 Dec 21 UTC

esackbauer

Type:Bug sev3-medium bug-analysis

### Steps to reproduce 1. Install owncloud base files 10.9 via Ubuntu repositor…y 2. Do occ upgrade as in documentation 3. ### Expected behaviour Marketplace would be accessible, list all apps, show updates etc. ### Actual behaviour Marketplace frame opens, but stays empty, at the bottom in red this message appears: No marketplace connection: Client error response [url] https://marketplace.owncloud.com/api/v1/categories.json [status code] 403 [reason phrase] Forbidden per ssh: root@xxxx:/var/www/owncloud# sudo -u www-data php occ market:list No marketplace connection: Client error response [url] https://marketplace.owncloud.com/api/v1/platform/10.9.0/apps.json [status code] 403 [reason phrase] Forbidden Double checked with wget and same user, this works and downloads the json files on that machine. ### Server configuration **Operating system**: Ubuntu 20.04.3 LTS **Web server:** Apache2 via Ubuntu **Database:** MariaDB on external database server **PHP version:** 7.4.3 **ownCloud version:** (see ownCloud admin page) 10.9. **Updated from an older ownCloud or fresh install:** 10.8 **Where did you install ownCloud from:** deb http://download.opensuse.org/repositories/isv:/ownCloud:/server:/10/Ubuntu_20.04/ **Signing status (ownCloud 9.0 and above):** ``` Login as admin user into your ownCloud and access http://example.com/index.php/settings/integrity/failed paste the results into https://gist.github.com/ and puth the link here. ``` No errors have been found. **The content of config/config.php:** see attached files ``` Log in to the web-UI with an administrator account and click on 'admin' -> 'Generate Config Report' -> 'Download ownCloud config report' This report includes the config.php settings, the list of activated apps and other details in a well sanitized form. or If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your ownCloud installation folder *ATTENTION:* Do not post your config.php file in public as is. Please use one of the above methods whenever possible. Both, the generated reports from the web-ui and from occ config:list consistently remove sensitive data. You still may want to review the report before sending. If done manually then it is critical for your own privacy to dilligently remove *all* host names, passwords, usernames, salts and other credentials before posting. You should assume that attackers find such information and will use them against your systems. ``` **List of activated apps:** ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your ownCloud installation folder. ``` Enabled: - activity: - Version: 2.6.1 - Path: /var/www/owncloud/apps/activity - bookmarks: - Version: 0.10.6 - Path: /var/www/owncloud/apps/bookmarks - comments: - Version: 0.3.0 - Path: /var/www/owncloud/apps/comments - configreport: - Version: 0.2.0 - Path: /var/www/owncloud/apps/configreport - dav: - Version: 0.7.0 - Path: /var/www/owncloud/apps/dav - duo: - Version: 2.5.2 - Path: /var/www/owncloud/apps/duo - federatedfilesharing: - Version: 0.5.0 - Path: /var/www/owncloud/apps/federatedfilesharing - federation: - Version: 0.1.0 - Path: /var/www/owncloud/apps/federation - files: - Version: 1.5.2 - Path: /var/www/owncloud/apps/files - files_external: - Version: 0.8.0 - Path: /var/www/owncloud/apps/files_external - files_mediaviewer: - Version: 1.0.5 - Path: /var/www/owncloud/apps/files_mediaviewer - files_pdfviewer: - Version: 1.0.1 - Path: /var/www/owncloud/apps/files_pdfviewer - files_sharing: - Version: 0.14.0 - Path: /var/www/owncloud/apps/files_sharing - files_texteditor: - Version: 2.4.1 - Path: /var/www/owncloud/apps/files_texteditor - files_trashbin: - Version: 0.9.1 - Path: /var/www/owncloud/apps/files_trashbin - files_versions: - Version: 1.3.0 - Path: /var/www/owncloud/apps/files_versions - firstrunwizard: - Version: 1.2.0 - Path: /var/www/owncloud/apps/firstrunwizard - gallery: - Version: 16.1.2 - Path: /var/www/owncloud/apps/gallery - market: - Version: 0.6.1 - Path: /var/www/owncloud/apps/market - notifications: - Version: 0.5.4 - Path: /var/www/owncloud/apps/notifications - provisioning_api: - Version: 0.5.0 - Path: /var/www/owncloud/apps/provisioning_api - systemtags: - Version: 0.3.0 - Path: /var/www/owncloud/apps/systemtags - templateeditor: - Version: 0.4.0 - Path: /var/www/owncloud/apps/templateeditor - updatenotification: - Version: 0.2.1 - Path: /var/www/owncloud/apps/updatenotification - user_ldap: - Version: 0.16.0 - Path: /var/www/owncloud/apps/user_ldap Disabled: - admin_audit: - Path: /var/www/owncloud/apps/admin_audit - announcementcenter: - Path: /var/www/owncloud/apps/announcementcenter - customgroups: - Path: /var/www/owncloud/apps/customgroups - encryption: - Path: /var/www/owncloud/apps/encryption - enterprise_key: - Path: /var/www/owncloud/apps/enterprise_key - external: - Path: /var/www/owncloud/apps/external - files_antivirus: - Path: /var/www/owncloud/apps/files_antivirus - files_classifier: - Path: /var/www/owncloud/apps/files_classifier - files_external_dropbox: - Path: /var/www/owncloud/apps/files_external_dropbox - files_external_ftp: - Path: /var/www/owncloud/apps/files_external_ftp - files_ldap_home: - Path: /var/www/owncloud/apps/files_ldap_home - files_lifecycle: - Path: /var/www/owncloud/apps/files_lifecycle - firewall: - Path: /var/www/owncloud/apps/firewall - graphapi: - Path: /var/www/owncloud/apps/graphapi - guests: - Path: /var/www/owncloud/apps/guests - metrics: - Path: /var/www/owncloud/apps/metrics - oauth2: - Path: /var/www/owncloud/apps/oauth2 - openidconnect: - Path: /var/www/owncloud/apps/openidconnect - password_policy: - Path: /var/www/owncloud/apps/password_policy - ransomware_protection: - Path: /var/www/owncloud/apps/ransomware_protection - sharepoint: - Path: /var/www/owncloud/apps/sharepoint - systemtags_management: - Path: /var/www/owncloud/apps/systemtags_management - theme-enterprise: - Path: /var/www/owncloud/apps/theme-enterprise - user_external: - Path: /var/www/owncloud/apps/user_external - user_shibboleth: - Path: /var/www/owncloud/apps/user_shibboleth - web: - Path: /var/www/owncloud/apps/web - windows_network_drive: - Path: /var/www/owncloud/apps/windows_network_drive - wopi: - Path: /var/www/owncloud/apps/wopi - workflow: - Path: /var/www/owncloud/apps/workflow **Are you using external storage, if yes which one:** local/smb/sftp/... no **Are you using encryption:** yes/no no **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... ``` With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your ownCloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. ``` ### Client configuration **Browser:** Chrome, Firefox, wget **Operating system:** Windows 10, Ubuntu 20.04.3 LTS ### Logs #### Web server error log ``` Insert your webserver log here ``` #### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here ``` #### Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```

Another workaround has been found:

delete from oc_appconfig where appid = 'market' and configkey = 'key';

A configvalue of NULL is now being interpreted as string, and that string is being used to connect to the marketplace, but marketplace rejects it as being incorrect. So if you remove this row from the database with the above command, it should start working as expected again.

fabius · December 28, 2021, 1:02pm

Hello Everybody! Thank you so much for the fast feedback. I will register for an api…

Thank you @ll!!!

Best, Fab

micbar · December 29, 2021, 11:11am

We are preparing a new release for the market app, which would remove the workaround.

github.com/owncloud/market

Release market 0.6.2

opened 02:19PM - 27 Dec 21 UTC

JammingBen

p2-high orga

## Market 0.6.2 ### Reason - Release needed for * https://github.com/owncl…oud/market/pull/870 ### Product approval - [x] Verify transifex commits are in master: If a folder https://github.com/owncloud/<APPNAME>/tree/master/l10n exists, then https://drone.owncloud.com/owncloud/<APPNAME> should receive nightly '[tx] updated from transifex` ... - [ ] Ping pmaier to check `info.xml` description and screenshot - [ ] Get approval on translations from pmaier - send the date of the last tx commit from drone to Patrick ### QA - [ ] Create **QA** Milestone and set the description to $version - [ ] Move tickets from milestone `development` to `qa` (testplan and tickets mentioned in release ticket) - [x] Create release branch with the format "release-$version" - [ ] Create "$version Testplan" https://github.com/owncloud/market/issues/874 - [ ] copy new/reopened issues from the previous release ticket as 'Issues to review' below. - [ ] check if [Non-normal Release Process](https://confluence.owncloud.com/display/OG/Apps+with+differences+in+release+process) applies, and adapt this checklist. ### Documentation - [ ] Changes in the docs needed? If so create issue in owncloud/docs. ### Marketing - [ ] Ping @owncloud/marketing - [ ] Update https://confluence.owncloud.com/display/PROD/Upcoming+Releases - [ ] Request a screenshot if the app is new or changed fundamentally ### Build All actions to be done on the release branch from here: - [x] Bump version in `info.xml` (no version suffix) - [x] Bump "sonar.projectVersion=" in `sonar-project.properties` (no version suffix) - [ ] Check php version dependency in `info.xml` - [x] Check minimum ownCloud version dependency in `info.xml` - [x] Change CHANGELOG.md 'Unreleased' to '$version' (today's date) #### Beta/RC - [x] Ping product owner to create github tag for `v${version}-rc1` on release branch (see https://confluence.owncloud.com/display/EN/Product+Owners+List) - [x] Build and sign RC tarball from github tag `v${version}-rc1` (see handbook for how to build) - [x] Upload as Github release using changelog entries - [ ] Test and document in testplan + manual explorative testing: - [ ] If this is an enterprise app: Enabling the app must start the grace period - [ ] If this is the initial release of an app: Check that the minimum version constraint resolves correctly - [ ] Add section "Changlog Testing" using github releases text or CHANGELOG.md from release branch - [ ] Do changelog tests - [ ] Do regression tests - [ ] smoke test with docker image `owncloud/server:latest` - [ ] => Final "Go" from QA (set 'QA-ready' label) => else do another RC after fixing issues in the "release-$version" branch #### Final - [ ] Check that no documentation issues are pending - [ ] Rename last RC tarball to final - [ ] Create github tag for final `v${version}` on release branch - [ ] Upload as Github release using changelog entries ### Publishing - [ ] Upload tarball to marketplace (see handbook in confluence for details) - [ ] Publish tarball for customers - [old 10](https://customer.owncloud.com/owncloud/index.php/apps/files/?dir=%2FownCloud-Enterprise%2FownCloud-10), [old 10.0](https://customer.owncloud.com/owncloud/index.php/apps/files/?dir=%2FownCloud-Server%2FownCloud-10.0) and [new portal](https://portal.owncloud.com/apps/files/?dir=/Portal%20Data/All%20Account%20Data/ownCloud%20Enterprise%20Resources%20Data/Server&fileid=5661) (see [handbook](https://confluence.owncloud.com/display/OG/Releasing+Apps) for details) - [ ] Send mail to release-coordination with link to this ticket and to the changelog - [ ] Copy email to rocket chat `#updates` channel ### Post-release - [ ] Add a new 'Unreleased' section in CHANGELOG.md (and also update links at the bottom!) - [ ] Create PR to merge changes back to the `master` branch with description "Closes #XYZ" with the release ticket number - [ ] Rename QA milestone to `$version` and close the milestone - [ ] Update https://confluence.owncloud.com/display/PROD/Upcoming+Releases - [ ] Ensure [release template](https://github.com/owncloud/administration-internal/edit/master/tools/release/templates/server_app_release_template.md) is up to date - [ ] Ensure the testplan template ([community](https://github.com/owncloud/QA/tree/master/Server) or [enterprise](https://github.com/owncloud/qa-enterprise/tree/master/Core)) is up to date - [ ] Close the testplan issue

eneubauer · December 29, 2021, 11:48am

I don’t think you have read this thread at all. Here are the solutions:

Workaround #1

Workaround #2

Workaround #3

Install pre release (not fully tested yet)

micbar · December 29, 2021, 1:14pm

Market app is finally released on Marketplace

Bruno_Cantante · January 4, 2022, 9:00am

Hi,

Go to the Marketplace
Copy the API Key;
Open your Owncloud;
Go to the market;
Paste the API Key on Configurations > Edit API Key,

kaze · January 13, 2022, 3:57pm

Thanks @Bruno_Cantante !
It worked fine

system · April 13, 2022, 3:57pm

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