Owncloud Web Interface and Desktop App Not Syncing

Server
1

Hi:

I have an issue with accessing my files in the web interface and the Desktop app. Also, I am unable to upgrade to version 10.0.8. Here are the following errors that I am getting.

  1. Web Interface Won’t Sync (WebDAV issue)

See image: https://www.dropbox.com/s/dg9w7ijjpv1nvlm/red-errors_owncloud.png?dl=0

See image: https://www.dropbox.com/s/bm6f97werhpvxqj/no-data-folders-show.png?dl=0

  1. Desktop App Won’t Sync (404 not found - Get https://scloud.shinshuri.com/owncloud//status.php)

See image: https://www.dropbox.com/s/6etia5n2h24e3xj/owncloud_desktop_app_error.png?dl=0

  1. Unable to Upgrade from within Web Interface get the following message

See Image: https://www.dropbox.com/s/viyo7qdhndziwg2/error_message_Now.png?dl=0

Please help,
Shinshuri

2

Hey, i think its not a good idea to post various different issues within a single thread. Often this brings confusion into such a thread and then you won’t get that much answers or solutions. :confused:

Personally i would suggest to do the following:

  1. Manually update to 10.0.9 without using the updater app (this should also solve the integrity message when done correctly).

  2. Configure your web server to serve ownCloud via HTTPS (this should also solve the 404 not found issue as your web server is providing different content via HTTP and HTTPS).

  3. Fix your web server configuration according to https://doc.owncloud.org/server/latest/admin_manual/configuration/server/security_setup_warnings.html#your-web-server-is-not-yet-set-up-properly-to-allow-file-synchronization (this should solve both WebDAV issues).

Once those steps are solved i would suggest to create a new thread for each remaining issue.

3

Hi Tom:

Thank you for your reply. These are all issues that occurred after our previous SSL Certificate expired. So I wanted to upgrade Owncloud to resolve the issues then link to Cloudbric to redirect via SSL Certificate protection. So these are all symptoms of the same issue.

Also, Can I use a SSL Certificate hosted by Cloudbric or Cloudflare rather than directly on my server? Also, can Owncloud function without SSL until it can be purchased and installed?

I currently have SSL installed on my actual webserver not the subdomain where Owncloud is installed. Doe the SSL have to be installed on the subdomain or can the SSL of the server be used?

Thanks,
Shinshuri

4

Hey,

from what i know everything related to SSL is handled by your webserver so i think ownCloud doesn’t really care if and which SSL certificate you’re using.

The only SSL related place/thing in oC i had found so far (while using ownCloud) was the message in the admin backend where oC is recommending to use SSL for more security.