Sharing not allowed - Restart redis not Working

Hello

I have a little bug in my owncloud
It say Sharing is not allowed

I try all i found ( redis server restart, ) but nothing

Any idea ?

Steps to reproduce

Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead

Server configuration

Operating system: Ubuntu 20.04

Web server: Apache 2

Database: MariaDB

PHP version: 7.4

ownCloud version: (see ownCloud admin page) 1.9.

Updated from an older ownCloud or fresh install:

Where did you install ownCloud from:

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results into https://gist.github.com/ and puth the link here.

The content of config/config.php:

Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.

or 

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

Enabled:
  - activity:
    - Version: 2.6.1
    - Path: /var/www/owncloud/apps/activity
  - bookmarks:
    - Version: 0.10.6
    - Path: /var/www/owncloud/apps-external/bookmarks
  - brute_force_protection:
    - Version: 1.1.0
    - Path: /var/www/owncloud/apps-external/brute_force_protection
  - calendar:
    - Version: 1.6.4
    - Path: /var/www/owncloud/apps-external/calendar
  - camerarawpreviews:
    - Version: 0.7.13
    - Path: /var/www/owncloud/apps-external/camerarawpreviews
  - comments:
    - Version: 0.3.0
    - Path: /var/www/owncloud/apps/comments
  - configreport:
    - Version: 0.2.0
    - Path: /var/www/owncloud/apps/configreport
  - contacts:
    - Version: 1.5.5
    - Path: /var/www/owncloud/apps-external/contacts
  - dav:
    - Version: 0.7.0
    - Path: /var/www/owncloud/apps/dav
  - drawio:
    - Version: 0.0.9
    - Path: /var/www/owncloud/apps-external/drawio
  - encryption:
    - Version: 1.5.1
    - Path: /var/www/owncloud/apps/encryption
  - external:
    - Version: 1.4.0
    - Path: /var/www/owncloud/apps/external
  - federatedfilesharing:
    - Version: 0.5.0
    - Path: /var/www/owncloud/apps/federatedfilesharing
  - federation:
    - Version: 0.1.0
    - Path: /var/www/owncloud/apps/federation
  - files:
    - Version: 1.5.2
    - Path: /var/www/owncloud/apps/files
  - files_antivirus:
    - Version: 1.0.0
    - Path: /var/www/owncloud/apps/files_antivirus
  - files_clipboard:
    - Version: 1.0.3
    - Path: /var/www/owncloud/apps-external/files_clipboard
  - files_external:
    - Version: 0.8.0
    - Path: /var/www/owncloud/apps/files_external
  - files_mediaviewer:
    - Version: 1.0.5
    - Path: /var/www/owncloud/apps/files_mediaviewer
  - files_pdfviewer:
    - Version: 1.0.1
    - Path: /var/www/owncloud/apps/files_pdfviewer
  - files_sharing:
    - Version: 0.14.0
    - Path: /var/www/owncloud/apps/files_sharing
  - files_texteditor:
    - Version: 2.4.1
    - Path: /var/www/owncloud/apps/files_texteditor
  - files_trashbin:
    - Version: 0.9.1
    - Path: /var/www/owncloud/apps/files_trashbin
  - files_versions:
    - Version: 1.3.0
    - Path: /var/www/owncloud/apps/files_versions
  - firstrunwizard:
    - Version: 1.2.0
    - Path: /var/www/owncloud/apps/firstrunwizard
  - gallery:
    - Version: 16.1.2
    - Path: /var/www/owncloud/apps-external/gallery
  - market:
    - Version: 0.6.3
    - Path: /var/www/owncloud/apps-external/market
  - nextbackup:
    - Version: 21.1.1
    - Path: /var/www/owncloud/apps-external/nextbackup
  - notes:
    - Version: 2.0.6
    - Path: /var/www/owncloud/apps-external/notes
  - notifications:
    - Version: 0.5.4
    - Path: /var/www/owncloud/apps/notifications
  - provisioning_api:
    - Version: 0.5.0
    - Path: /var/www/owncloud/apps/provisioning_api
  - search_elastic:
    - Version: 2.1.0
    - Path: /var/www/owncloud/apps-external/search_elastic
  - systemtags:
    - Version: 0.3.0
    - Path: /var/www/owncloud/apps/systemtags
  - tasks:
    - Version: 0.9.7
    - Path: /var/www/owncloud/apps-external/tasks
  - twofactor_totp:
    - Version: 0.7.4
    - Path: /var/www/owncloud/apps-external/twofactor_totp
  - updatenotification:
    - Version: 0.2.1
    - Path: /var/www/owncloud/apps/updatenotification
Disabled:
  - announcementcenter:
    - Path: /var/www/owncloud/apps/announcementcenter
  - customgroups:
    - Path: /var/www/owncloud/apps/customgroups
  - files_external_dropbox:
    - Path: /var/www/owncloud/apps/files_external_dropbox
  - files_external_ftp:
    - Path: /var/www/owncloud/apps/files_external_ftp
  - graphapi:
    - Path: /var/www/owncloud/apps/graphapi
  - guests:
    - Path: /var/www/owncloud/apps/guests
  - oauth2:
    - Path: /var/www/owncloud/apps/oauth2
  - openidconnect:
    - Path: /var/www/owncloud/apps/openidconnect
  - password_policy:
    - Path: /var/www/owncloud/apps/password_policy
  - templateeditor:
    - Path: /var/www/owncloud/apps/templateeditor
  - theme-enterprise:
    - Path: /var/www/owncloud/apps/theme-enterprise
  - user_external:
    - Path: /var/www/owncloud/apps/user_external
  - user_ldap:
    - Path: /var/www/owncloud/apps/user_ldap
  - web:
    - Path: /var/www/owncloud/apps/web

Are you using encryption: yes

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…

Client configuration

Browser: Firefox or Brave

Operating system: Windows 10 an 11

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...

I forgot to tell .

I can’t share by the web interface but by the mobile app i can …

No one can help ? any idea ?

What are the exact steps that you did when this error message appeared?
E.g:

  1. create file
  2. click on breadcrumbs to open details

Then we also need to know which client you are using (Type of Browser / ownCloud Desktop or Mobile client).

Why did you think that would help? Link your search results
Do you even have a redis server installed?
What is the error message you get when trying to restart redis?

This can’t be correct, please double check.

This sounds implausible. Which app are you using? What are the exact steps you are doing on mobile, and what are you doing in the WebUI.

Can you post a screenshot of your admin sharing settings?

Is this a fresh installation, or has it been installed some time ago? If the latter is true, what were the most recent changes?

What kind of installation do you have: Is it manually installed or inside a docker container?

For the steps :

Just clicking on the share bouton

about redis i foud it here :

For the version :

10.9.1.2

About the mobile app i use ocloud.de on Android phone .

It’s a update from 10.8 version and manually install.

I try a debug in brave an i see that :

sharedialogview.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:44 Uncaught TypeError: view.configModel.isPublicSharingBlockedByAllowlist is not a function
    at child.view.render (sharedialogview.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:44:26)
    at child.render (sharetabview.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:67:18)
    at child.setFileInfo (detailtabview.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:80:10)
    at child.selectTab (detailsview.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:207:12)
    at FileList.showDetailsView (filelist.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:518:23)
    at Object.actionHandler [as action] (share.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:177:15)
    at HTMLAnchorElement.<anonymous> (fileactions.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:484:17)
    at HTMLAnchorElement.dispatch (jquery.min.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:3:6466)
    at HTMLAnchorElement.r.handle (jquery.min.js?v=b30e3ae4b05999f52bd8e38f5f779b8f:3:32

Try a different browser and disable adblock.

My uBlock origin sometimes hides the sharing menu in Firefox, perhaps Brave has some kind of built-in blocker which blocks function based on certain keywords.

EDIT:
Can you not share anything in the web interface? Or is it just a certain folder?
Are you trying to share publicly, with a group or with a user?
Is it possible to share the exact folder you get an error message in the web interface for using the mobile client?

This issue is most likely very different from yours.

Finally: What do you see in the owncloud.log?

Can you not share anything in the web interface? Or is it just a certain folder?
Are you trying to share publicly, with a group or with a user?
Is it possible to share the exact folder you get an error message in the web interface for using the mobile client?

I can’t share anything publig or internal

Brave have an add blocker but i disable it

Same probleme with Edge web explorer

I have a errot with one user

ge":“Can not decrypt this file, probably this is a shared file. Please ask the file owner to reshare the file with you.”}
{“reqId”:“rk”,“level”:3,“time”:“2022-03-24T10:26:44+01:00”,“remoteAddr”:"",“user”:“XXXXX”,“app”:“files_antivirus”,“method”:"–",“url”:"–",“message”:“OCA\Files_Antivirus\Cron\Task::run, exception: Can not decrypt this file, probably this is a shared file. Please ask the file owner to reshare the file with you.”}

Please increase the log level to 0 (debug) and clear the log before reproducing your issue.

I am not 100% sure the issue you are seeing is related to the log lines you posted.

Otherwise try disabling files_antivirus and have a look whether that resolves your issue.

Edit: Also, what kind of encryption are you using? Master key oder user key?

I use user key

I will post log in level 0

interval. Last run 1648227602 and interval 900. Wait 0 seconds."}
{“reqId”:“ln1yY5C52WCI2rWqgu8J”,“level”:0,“time”:“2022-03-25T18:15:02+01:00”,“remoteAddr”:"",“user”:"–",“app”:“cron”,“method”:"–",“url”:"–",“message”:“Job with id 447 and class OCA\Activity\BackgroundJob\ExpireActivities not running due to interval. Last run 1648150202 and interval 86400. Wait 8100 seconds.”}
{“reqId”:“Yj34r65ia6Qtk3S@qkrRrwAAAAM”,“level”:0,“time”:“2022-03-25T18:15:27+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/ocs/v2.php/apps/notifications/api/v1/notifications?format=json",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34r65ia6Qtk3S@qkrRrwAAAAM”,“level”:0,“time”:“2022-03-25T18:15:27+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/ocs/v2.php/apps/notifications/api/v1/notifications?format=json",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34tK5ia6Qtk3S@qkrRsAAAAAM”,“level”:0,“time”:“2022-03-25T18:15:32+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“PROPFIND”,“url”:"/remote.php/dav/systemtags-relations/files/73549",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34tq5ia6Qtk3S@qkrRsQAAAAM”,“level”:0,“time”:“2022-03-25T18:15:34+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“PROPFIND”,“url”:"/remote.php/dav/systemtags-relations/files/73549",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34v@6xEwpBA9QWFRbwEQAAABo”,“level”:0,“time”:“2022-03-25T18:15:43+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“PROPFIND”,“url”:"/remote.php/dav/files/admin/Algos%20Fdr",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34v@6xEwpBA9QWFRbwEgAAABo”,“level”:0,“time”:“2022-03-25T18:15:43+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/index.php/apps/files/ajax/getstoragestats.php?dir=%2FAlgos%20Fdr",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34v@6xEwpBA9QWFRbwEgAAABo”,“level”:0,“time”:“2022-03-25T18:15:43+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/index.php/apps/files/ajax/getstoragestats.php?dir=%2FAlgos%20Fdr",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34v@6xEwpBA9QWFRbwEgAAABo”,“level”:0,“time”:“2022-03-25T18:15:43+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/index.php/apps/files/ajax/getstoragestats.php?dir=%2FAlgos%20Fdr",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34v@IKAzulCbBEzUy9zQAAAAc”,“level”:0,“time”:“2022-03-25T18:15:43+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“PROPFIND”,“url”:"/remote.php/dav/files/admin/Algos%20Fdr",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34v@IKAzulCbBEzUy9zgAAAAc”,“level”:0,“time”:“2022-03-25T18:15:43+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/ocs/v2.php/apps/files_sharing/api/v1/shares?format=json&path=%2FAlgos%20Fdr&reshares=true",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34v@IKAzulCbBEzUy9zgAAAAc”,“level”:0,“time”:“2022-03-25T18:15:43+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/ocs/v2.php/apps/files_sharing/api/v1/shares?format=json&path=%2FAlgos%20Fdr&reshares=true",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
^C

When i stop and start sharing app

tail -f owncloud.log
{“reqId”:“Yj34-fqzEYE1CtjYvNfxlgAAAAg”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/core/js/oc.js?v=b30e3ae4b05999f52bd8e38f5f779b8f",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34-fqzEYE1CtjYvNfxlwAAAAg”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/ocs/v2.php/apps/notifications/api/v1/notifications?format=json",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34-fqzEYE1CtjYvNfxlwAAAAg”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/ocs/v2.php/apps/notifications/api/v1/notifications?format=json",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34-Z66drVtp-v7G9bB6QAAAAA”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/apps/encryption/ajax/getStatus",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34-Z66drVtp-v7G9bB6QAAAAA”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/apps/encryption/ajax/getStatus",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34-Z66drVtp-v7G9bB6QAAAAA”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/apps/encryption/ajax/getStatus",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34-a5ia6Qtk3S@qkrRswAAAAM”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/settings/apps/list?category=enabled",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34-a5ia6Qtk3S@qkrRswAAAAM”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/settings/apps/list?category=enabled",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34-a5ia6Qtk3S@qkrRswAAAAM”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/settings/apps/list?category=enabled",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj34-a5ia6Qtk3S@qkrRswAAAAM”,“level”:0,“time”:“2022-03-25T18:16:45+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/settings/apps/list?category=enabled",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35BO6xEwpBA9QWFRbwFAAAABo”,“level”:0,“time”:“2022-03-25T18:16:52+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/settings/admin?sectionid=sharing",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35BO6xEwpBA9QWFRbwFAAAABo”,“level”:0,“time”:“2022-03-25T18:16:52+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/settings/admin?sectionid=sharing",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35BO6xEwpBA9QWFRbwFAAAABo”,“level”:0,“time”:“2022-03-25T18:16:52+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/settings/admin?sectionid=sharing",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35BO6xEwpBA9QWFRbwFAAAABo”,“level”:0,“time”:“2022-03-25T18:16:52+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/settings/admin?sectionid=sharing",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35Be6xEwpBA9QWFRbwFgAAABo”,“level”:0,“time”:“2022-03-25T18:16:53+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/core/js/oc.js?v=b30e3ae4b05999f52bd8e38f5f779b8f",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35Be6xEwpBA9QWFRbwFgAAABo”,“level”:0,“time”:“2022-03-25T18:16:53+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/core/js/oc.js?v=b30e3ae4b05999f52bd8e38f5f779b8f",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35Be6xEwpBA9QWFRbwFgAAABo”,“level”:0,“time”:“2022-03-25T18:16:53+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/core/js/oc.js?v=b30e3ae4b05999f52bd8e38f5f779b8f",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35Be6xEwpBA9QWFRbwFgAAABo”,“level”:0,“time”:“2022-03-25T18:16:53+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/core/js/oc.js?v=b30e3ae4b05999f52bd8e38f5f779b8f",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35Be6xEwpBA9QWFRbwFwAAABo”,“level”:0,“time”:“2022-03-25T18:16:53+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/ocs/v2.php/apps/notifications/api/v1/notifications?format=json",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35Be6xEwpBA9QWFRbwFwAAABo”,“level”:0,“time”:“2022-03-25T18:16:53+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/ocs/v2.php/apps/notifications/api/v1/notifications?format=json",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35BY-Cup3oDlV-3cranQAAAAI”,“level”:0,“time”:“2022-03-25T18:16:53+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/apps/encryption/ajax/getStatus",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35BY-Cup3oDlV-3cranQAAAAI”,“level”:0,“time”:“2022-03-25T18:16:53+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/apps/encryption/ajax/getStatus",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35BY-Cup3oDlV-3cranQAAAAI”,“level”:0,“time”:“2022-03-25T18:16:53+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“GET”,“url”:"/apps/encryption/ajax/getStatus",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35B4-Cup3oDlV-3crangAAAAI”,“level”:0,“time”:“2022-03-25T18:16:56+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35B4-Cup3oDlV-3crangAAAAI”,“level”:0,“time”:“2022-03-25T18:16:56+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35B4-Cup3oDlV-3crangAAAAI”,“level”:0,“time”:“2022-03-25T18:16:56+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35B4-Cup3oDlV-3crangAAAAI”,“level”:0,“time”:“2022-03-25T18:16:56+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35CY-Cup3oDlV-3cranwAAAAI”,“level”:0,“time”:“2022-03-25T18:16:57+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35CY-Cup3oDlV-3cranwAAAAI”,“level”:0,“time”:“2022-03-25T18:16:57+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35CY-Cup3oDlV-3cranwAAAAI”,“level”:0,“time”:“2022-03-25T18:16:57+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35CY-Cup3oDlV-3cranwAAAAI”,“level”:0,“time”:“2022-03-25T18:16:57+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35DiS784UQ0oeAqqYnvgAAAAQ”,“level”:0,“time”:“2022-03-25T18:17:02+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35DiS784UQ0oeAqqYnvgAAAAQ”,“level”:0,“time”:“2022-03-25T18:17:02+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35DiS784UQ0oeAqqYnvgAAAAQ”,“level”:0,“time”:“2022-03-25T18:17:02+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35DiS784UQ0oeAqqYnvgAAAAQ”,“level”:0,“time”:“2022-03-25T18:17:02+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35DyS784UQ0oeAqqYnvwAAAAQ”,“level”:0,“time”:“2022-03-25T18:17:03+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35DyS784UQ0oeAqqYnvwAAAAQ”,“level”:0,“time”:“2022-03-25T18:17:03+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35DyS784UQ0oeAqqYnvwAAAAQ”,“level”:0,“time”:“2022-03-25T18:17:03+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}
{“reqId”:“Yj35DyS784UQ0oeAqqYnvwAAAAQ”,“level”:0,“time”:“2022-03-25T18:17:03+01:00”,“remoteAddr”:“2a01:e0a:372:64f0:b951:4248:3f80:1eca”,“user”:“admin”,“app”:“OC\User\Session::validateToken”,“method”:“POST”,“url”:"/index.php/core/ajax/appconfig.php",“message”:“token 599890c2b22f54884169c9754c8b49fb2b6327cf94dd1f95c0975597cafa1cc312bad041252de34ffcbe267b973b9144071fcba045737facfe787fc5025163a8 with token id 278 found, validating”}

I basically only see “validate token” messages, I don’t think they are related.

As a side note, user key encryption is no longer supported, it is recommended to switch to master key encryption.

I don’t see how it is possible that the issue is not existent when using a client, but only when using the web ui. This means to me that is not an issue with the server configuration.

Perhaps you are blocking certain javascript functions in your browser?
Check the browser development console on the network tab to see whether there are any 500 server errors.

Ok i will see to go on masterkey encryption, is there a specific thing to do ?

for the error in the console i have this : Uncaught TypeError: view.configModel.isPublicSharingBlockedByAllowlist is not a function at child.view.render (sharedialogview.js:44:26) at child.render (sharetabview.js:67:18) at child.setFileInfo (detailtabview.js:80:10) at child.selectTab (detailsview.js:207:12) at FileList.showDetailsView (filelist.js:518:23) at Object.actionHandler [as action] (share.js:177:15) at HTMLAnchorElement.<anonymous> (fileactions.js:484:17) at HTMLAnchorElement.dispatch (jquery.min.js:3:6466) at HTMLAnchorElement.r.handle (jquery.min.js:3:3241)

still not working :frowning:

I really don’t know what happened …

Did you ever wipe your browsers cache before testing?