Storage not available for pre authorised

hosting

#1

Steps to reproduce

  1. Login to Owncloud
  2. Select Pre Configured Share (External Storage, SMB / CIFS, Username and Password)
    3.Storage Not available error message (Followed instructions found https://central.owncloud.org/t/owncloud-9-1-1-storage-not-available/3214/7 results in new error message:
    Some of the configured external mount points are not connected. Please click on the red row(s) for more information
    )

Expected behaviour

Should use entered creds to login to shared directory. It used to to this and now simply refuses to. The other share that uses Log-in credentials, save in session continues to work fine though.

Actual behaviour

Error messages: Some of the configured external mount points are not connected. Please click on the red row(s) for more information

Server configuration

OS: Ubuntu 16.04 LTS
WebServer: Apache2.4.18(ubuntu
Database: MYSql
Php -ver: 7
OwnCloud: 9.1.5 Updated from 9.1.1 I think?

Where did you install ownCloud from: Digital Ocean Instructions

Signing status (ownCloud 9.0 and above):
No errors have been found.

https://gist.github.com/anonymous/d408f889fa7680be64f02dbb99a30284#file-not-important-but-anyway

The content of config/config.php:

https://gist.github.com/anonymous/87c44ee50b91077f71e3be6e589f7220

Are you using external storage, if yes which one:
SMB / CIFS

Are you using encryptio: no

Are you using an external user-backend, if yes which one:LDAP

Client configuration

Browser:

Operating system:

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...

#2

Hi,

can you access the share with the entered credentials? Outside of owncloud


#3

Clicking in the red row should give you more information about what's happening. Logs should also help.

If the password (or the credentials) changed you'll need to enter the new ones. In addition, make sure the account you're using isn't locked by any other service.