One of our customer has an office 365 personal licence. He uses a storage via ownCloud to open his excel and word documents.
He cannot get his modifications to be saved in both the scenarios described below.
The ideal would be that the first scenario works as this is simpler for the user. We cannot understand why the file is read only even if the user has a valid Office 365 licence…
Steps to reproduce
First scenario he tried
Open files within ownCloud and then selects Copy to Excel…
Files open in Excel for iOS but read only ??
Second scenario he tried
Open Places - More…
Find and open excel file in ownCloud client
File is open read-write
User can make changes
But auto save fails with error in the ownCloud client…
File changes are not saved and there is an error in the ownCloud upload panel
Tell us what should happen
User opens an Excel/Word document in the ownCloud iOS client, selects copy to Excel/Word, edits the document and when done the document is automatically updated back into ownCloud with the Auto Update function of Excel/Word.
Tell us what happens instead
Web server: Apache
Database: MySQL 5.5.59
PHP version: 5.6.30
ownCloud version: 9.1.8
Storage backend (external storage): N/A
iOS version: 11.4.1
ownCloud app version: 3.7.5
Device model: iPad Pro 12.9 and iPad Air 2 9.7
Web server error log
Insert your webserver log here - N/A
ownCloud log (data/owncloud.log)
Insert your ownCloud log here : N/A